
This week the podcast is more lavatorial than usual, as we explore how privacy may have gone to sh*t on Google Maps, our guest drives hands-free on Britain’s motorways (and is defamed by AI), and ransomware attacks an airplane-leasing firm.
All this and much much more is discussed in the latest edition of the “Smashing Security” podcast by cybersecurity veterans Graham Cluley and Carole Theriault, joined this week by BBC Technology Editor Zoe Kleinman.
Warning: This podcast may contain nuts, adult themes, and rude language.
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This transcript was generated automatically, probably contains mistakes, and has not been manually verified.
Because I looked up my nearest toilet, the term they like to use, to where I am right now, and it is apparently 12 hours, 48 minutes walk away.
Hello, hello, and welcome to Smashing Security episode 356. My name's Graham Cluley.
Hello, Zoe.
It's their support that helps us give you this show for free. Now, coming up on today's show, Graham, what do you got?
Do you remember Maslow's hierarchy of needs?
And then you have another layer, which is your personal security, your health, of course, employment, and then all that sort of squishy, squashy stuff like love and friendship and intimacy and family and all those sort of things.
And some people these days think that a working internet connection overrides all of those needs, particularly me at the moment.
My internet's been up and down like bonkers over the last few days after this storm.
And one of them, they say, should be the internet.
I mean, with a digital government, they're expecting you to communicate with them via websites or to have a phone in your back pocket, some way in which to interact with them.
I mean, how else can you pay your taxes, right? You know, sending in forms or cheques, you know, that's not going to work.
So you do need some sort of digital connectivity more and more today, I think. But I would argue there are times when something even trumps all of those needs, even Wi-Fi perhaps.
For instance, picture the scene: you're out, you're about, and you suddenly realise that you unexpectedly need to go to the loo. Very, very badly indeed.
At that point, you don't care about air and water. Depending on how desperate you are, you may not even want shelter. You might just say, "I don't care.
I'll just do it here." I don't know. It doesn't matter if it's you or a young child, a toddler you're pushing around.
So if you feel you're getting caught short and you can't do big journeys, maybe you just need to wear a few diapers, and then you're not so nervous. You know?
So what do you do in that scenario? Well, in today's modern age, you reach into your pocket, don't you? And what do you pull out?
What do you pull out when you desperately need to go to the loo?
You pull out your smartphone, of course, because one of the things that you can get in the Apple App Store and the Google Play Store is a toilet locating app, which contain listings of millions of lavatories around the world.
Oh! Have you never used one of these, Carole?
Do you know my nearest loo is 2 minutes' walk away from where I'm sitting right now?
But what are you going to do if you're desperate and you aren't prepared? If you haven't— imagine this scenario happening? Well, that's when you go into Google Maps.
So I went into Google Maps, and I have to admit, I'm quite disappointed by Google Maps' ability to locate lavatories.
Because I looked up my nearest toilet, the term they like to use, to where I am right now, and it is apparently 12 hours 48 minutes walk away.
But here in the centre of England, very disappointingly— and the BBC really should be investigating this, I think. Google Maps.
A guy called David P, appropriately enough, left a review on Google Maps and reasonably clean, fresh and fresh for public toilets. No payment required, but there's no guarantee.
It doesn't give me opening times. So I don't know if I should set off.
And I think the problem is that for some reason in much of the UK, loos, lavatories, bogs, public toilets, whatever you want to call them, aren't being added to these databases.
Now, anybody can add an entry to Google Maps telling it about a loo. And I think, hey, listeners, go and do that. Tell it about a local loo.
You might save someone who finds himself in a predicament. Just you can tell Google Maps about businesses.
But obviously, we trust our listeners to act responsibly, but can we trust the general public not to misbehave when it comes to listing things loos on Google Maps?
An Australian man called Will decided as a prank to register the shared house he lived in in Canberra as a lavatory on Google Maps.
You register your house as a business. So he used to live in a house which he registers as a McDonald's. And apparently cars would drive past slowly, drivers looking confused.
And years later, he came across a real estate agent who was listing another property, a rental, which boasted the rental was only 400 metres from his fake café.
That was one of the selling points because they'd gone on Google Maps and said, oh, it's near this café. Then that's— Oh, Will.
So Google Maps, the information being stored on it about businesses and lavatories and facilities can cause all kinds of problems.
And so this chap, Will, he registered the house he was living in as a public toilet on Google Maps and he called it Big Dumpers.
And of course, once other people leave reviews on a joke listing, other people are more likely to believe it and think, well, there is a loo there.
So is this a serious problem, is my question to you. Is this actually a problem? What do you think?
About 15 years ago, I lived in a property with my ex-husband, and he registered that property to his business, which has long since gone.
And I don't really know what to do about it. But I can believe that a lot of these things are sort of subject to the goodwill, aren't they, of people keeping them up to date.
Have you seen that amazing thread about people revisiting old Google Street Views to see relatives who've died?
But again, that's a nice thing, that's a nostalgic thing. It's not gonna help you out if you're desperate for the loo.
Apparently no one ever came round desperately looking for the loo. If he had, he'd told them to, you know, turn turtle and go away.
But a couple of years later, Will, who'd moved out of the house, checked out and noticed Big Dumpers was still remaining on Google Maps.
And what do you know, if you looked up Big Dumpers on Google Maps, it also showed popular times.
And so Will was able to see 9 o'clock in the morning on Thursdays was a really busy time for Big Dumpers. According to Google Maps. But later, it was normally completely empty.
You can imagine they might— their mind boggles, literally, about that kind of thing.
But yeah, so if you registered an address on Google Maps, you might later be able to pick up when people are likely to be there and when they're not.
So, when that's a private home that's actually in there, that could potentially be rather useful.
I mean, obviously this popular times is handy if you want to go to a café or a restaurant or a cinema or some other facility.
You can look at it on Google Maps and it says, oh, the supermarket's really busy right now. But if you go along at 9 o'clock at night, it's not so busy.
You might want to go at a different time,' or, you know, sometimes it's not obvious. So, it's interesting.
There's even a live, is it busy right now, which Google Maps can tell you as well. And of course, the way in which Google Maps is telling this is through people's smartphones.
Because if you've got Google Maps on your phone, Google can periodically check in on the location of your phone and see, to find out where you are, what you're up to, and whether a location can be assumed to be busier.
So, all kinds of information can begin to leak out.
And I think it wouldn't take a genius to work out how, if it's a private home, that potentially could be information you don't want made public or be able for anyone to access and cause mischief with.
It was like an RSS feed, wasn't it, of data of people posting on social media going, "Woo-hoo, I'm off on holiday with the family."
For instance, on your iPhone, you can say, you know, only maybe ping my location when I have the Google Maps app open, or you can turn it off completely, although other things may stop working then.
I remember a few years ago there was a German artist who pulled a kid's toy cart around after him around Berlin.
So I think, Zoe, you need to go and speak to your ex-husband and say, for goodness' sake, deregister that address because it could do harm for someone else in future.
But it's an interesting way in which Google Maps could be revealing more than we want to about people's behaviour. Zoe, what have you got for us this week?
And it's a sort of cautionary tale of how difficult it is to manage. So I had a little flurry of activity on social media.
People were sending me this screenshot and going, "Oh my God, have you seen this?" You know what, it's never good news when people start doing this.
So I had a look at it and it looked like a screenshot from Grok, which is the AI chatbot that's been set up by Elon Musk's company, XAI.
And the person who'd posted it had written, "Give me a list of the top 10 spreaders of disinformation on X." And there were some really big US conspiracy theorists on this list with millions of followers who were posting content about big-style conspiracy theories.
And number 9 on the list was me.
I've never reported on them. There was nothing that I could see. There were no sort of obvious data points that would put me on a list with these people, right?
We know that AI is trained on loads of data. We know that it sometimes joins dots wrong.
And while various territories and countries seem intent on doing their own thing, the one thing that a lot of them do agree with is that you should be able to challenge a decision made about you or content produced about you by an AI tool, right?
And here in the UK, what the UK government has said is they want to fold it into existing regulators.
So if you think you've got a problem, you know, you go to the regulator you would go to if you had that problem in any other area of your life.
So I thought, okay, I'll try the regulators. So I went to the Information Commissioner's Office and said, you know, this is doing the rounds, what do you think, what can I do?
And they said, no, it's not us because this is content rather than data. You know, they're the data protection people. They said, go to Ofcom.
So Ofcom, it polices the Online Safety Act, which is all about online harm. I thought, right, yeah, it makes sense. So I said to Ofcom, can you help me? You know, this has happened.
I sent them the screenshot and they said, it's not us because while it's not nice. It's not criminal.
So I went to two lawyers who claimed to specialize in AI-related cases. The first one didn't want to talk to me at all, and the second one said there is no precedent for this yet.
There are a handful of cases going on around the world, but there's been no solution to any of them yet. So it's a difficult one.
She said I was in uncharted territory and I could go for defamation because it was defamatory. You know, I was on this list, I'm identifiable, and it's been published.
But there was no guarantee that I would win, and the onus would be on me to prove that it had caused me harm.
I should also say, by the way, that I went to X, which is the owner of this chatbot, and guess what? They completely ignored me. So I didn't get anywhere with anything.
So I was really interested in this because, you know, basically I never set out to sue anyone for defamation, but that was the route that I was pushed down, really.
And then the sort of final plot twist to all of this is that I'd also showed it to — we have a team here called BBC Verify, and they are amazing.
They are who basically look at sources and information and try to verify it and check out sort of fake news.
And they said they think there was a reasonable chance that the screenshot itself was faked. So that's kind of the conclusion of it, which was slightly weird in itself.
But for me, I felt like, you know, Zoe Kleinman, the tech editor of the BBC, I've got time to pursue this and I know how to do it because it's my job.
Zoe Kleinman, full-time working mum of 3, I had no time to do this and I don't know where to start. And I think that's the person I'm worried about.
This is gonna happen more and more. We know that the AI chatbots, they call it hallucinate, don't they? Which basically means make stuff up about you.
So where is the accountability there?
I can see this happening with disgruntled employees pissed off at another employee and just doing little shit-stirring activities online that are kind of untraceable. Ish, right?
Because they're shared. So I don't like it at all.
The people who own a lot of them say they don't really understand sometimes why a tool comes out with the result that it does, right? They don't know themselves.
So there's a lot of unknowns here. But ultimately, I guess the question is, is it their responsibility?
You know, in the early days of social media when Facebook was going, "We're not a publisher, we're just a platform and everyone's putting stuff on us and it's got nothing to do with us." And we've kind of gone, "Well, actually, I think you'll find you do have to take some responsibility." And everyone's so desperate to avoid that situation again.
But I sort of felt a bit like, this is not going so well, is it? Because, you know, here I am sitting here trying to sort it out and actually I can't.
People can leave comments and then other people will vote if they agree with you that it's misinformation.
Carole, I'm sure you are a superstar in it as well.
I'm sure you sit on your hands because you want to engage with it, but actually you know that you'll make it worse because suddenly, in my case, you know, 35,000 followers will see it when maybe only 1,000 have at the moment.
So it's that battle, isn't it, between wanting to defend yourself but not wanting to avalanche yet more of a pile on onto you.
I suppose I never thought about it before, but apparently airlines lease aircraft from other airlines or these leasing companies just to basically avoid the financial burden of the purchase of buying a plane.
And the reason I'm talking about these guys is that AerCap just confirmed that it suffered a cyberattack on January 17th. This was reported this week by Reuters.
And it seems it was a ransomware attack that snuck in and got away with a terabyte of data. And for those who aren't sure, it's a lot, a lot, a lot of data.
So they've got, you know, the latest Mission: Impossible.
This is a group that manages the largest repository of cyberattacks from open sources, and they first reported the incident on the 18th of January, the day before Aircap made its filing to the SEC.
And this is all according to the Air Finance Journal, another brand new publication in my echo chamber, Air Finance Journal.
So HackManac CEO Sophia Scorsari, she said, "We identified the new cybercriminal group named Slug during our analysis of the dark web.
This post is authentic." And they, according to Slug, who left some comment, they say that Aircap was its first victim.
Now Slug have reportedly told Aircap that they have until the 29th of January to pay up or enter negotiations and stuff.
Exactly, to settle up with a payment or the data that they've stolen would start oozing out like slug slime. Of course, this is not the first time aerospace kingpins have been hit.
Last year, Boeing was faced with a cyberattack involving 45 gigs of data. And I think what I found interesting in all this — so we don't know what data was stolen.
I can't find any information on that as yet, but this story is still unfolding.
We also don't know how much the payment negotiations are, but we rarely know that at this stage, whether they decide to pay or not pay.
So Aircap said, "We have full control of our IT systems, and to date, we have suffered no financial loss related to the incident." So that's their primary comment.
Do you not feel, do you really have full control? Really?
I mean, that's one of the first questions you would want to know if you were a company which dealt with Aircap, if you were in the business of leasing aircraft through them.
You may want to think, well, has anyone got any information about us that you were storing that they might attempt to exploit?
If I were a shareholder, and they seem to be catering quite strongly to shareholders based on their homepage, it seems to be, you know, they're very, well, come on in.
If you want to invest, we're here. But there's no information about this ransomware at all there that I could find.
Even online commerce sites, you know, where you're buying things from an online store where the information's been stolen.
If you are a new customer the following day, you might go to that online store and there won't be a mention of it.
There'll be some, there might be an advisory squirreled away deep inside the press section, there might be a release about it, but it's like, shouldn't this be front and center so people can make an informed choice as to whether they want to trust you with their sensitive data or not?
And you're "what actually is the purpose of this information?" You're not giving me anything at all that's either concrete fact or that I can do anything about.
If you've got, we had a situation here at the BBC where there was a potential hack of a payment system that was used.
And I say potential because I now think they're not even sure whether BBC data was included in the breach or not.
So you've got free credit monitoring for a couple of years, I think. But it just sort of, it did feel both worrying but also completely powerless.
There's nothing I can do about this, you know. If somebody's got hold of my National Insurance number, what can I do about that? Nothing.
But I reckon I'd remember Slug.
And as long as there's money to be made, data napping isn't going anywhere. Napping. See, nappies, napping.
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And thanks to Vanta for supporting the show. And welcome back, and you join us at our favourite part of the show, the part of the show that we like to call Pick of the Week.
Could be a funny story, a book that they've read, a TV show, a movie, a record, a podcast, a website, or an app, whatever they like.
It doesn't have to be security-related necessarily.
Do either of you know of Randy Rainbow?
Basically, not a big fan of Donald Trump. So sorry for any listeners who are big fans. To be honest, I think we lost most of you long ago.
But anyway, Randy Rainbow makes a series of videos. So he will do show tunes.
"Don't Rain on My Parade." That will be "Don't Rain on His Parade." Don't tell him he's a dirty lying braggart.
And it's quite amusing, just these little mock videos interviewing, maybe it's Donald Trump or another presidential candidate talking about things going on in the news.
He did a parody of "Lucy in the Sky with Diamonds" and it was "Donald in the John with Boxes." If you remember, there were lots of sensitive documents being stored in Mar-a-Lago's restrooms.
I find him quite amusing. Obviously, I have to take my mind off what is happening in America. Who knows who's going to be president? Oh, we've got that to look forward to.
In the meantime, I'm cheering myself up, my little liberal heart, by watching some of these videos on YouTube. Randy Rainbow. I found them quite amusing. Maybe you too.
And that is my pick of the week. Zoe, what's your pick of the week?
And here in the UK, I know that in the US and China, you guys are all way ahead of us, but here in the UK, this is the only car that you can do it with.
And it only works on the motorways, and it's geofenced, so it switches itself on when you are in the zone.
You can't, well, you probably could, Graham, but I don't know how to make it, how to break that.
And I wanted to try it out because there's a lot of noise about automated driving, isn't there?
We've got the government here saying they want to introduce more automated driving on Britain's roads. So I decided to have a go.
So I just took it, I had it when I was in London, and I took it around the M25, which is the motorway that goes around the city. It's one of the biggest, busiest motorways.
And basically what we do is you get onto the motorway and you activate the cruise control, and then when you're on the motorway properly and you're settled, basically there's a screen that goes blue and then it says you can take your hands off the wheel now.
And I did, and I found it incredibly weird. I've been in driverless cars before, but I haven't actually been in control of a driverless car before.
And you know what, you don't have to have your foot on the accelerator, on the gas pedal, but I did because I felt like I've got to have even if it's just my big toe, I've got to feel like I've got a little bit of control of this car.
And I sat there and the other weird thing is you've got to watch the road, right? So there's trackers, I think they're below the mirror in the center, so they're watching your eyes.
You've got to watch the road because legally you are still in charge of the car even though you're not doing anything.
So I didn't know what to do with my hands, and it reminded me about 20 years ago now I quit smoking and I went through this really weird phase.
I just didn't know what to do with my hands at all, ever, and I felt really awkward.
And I really live that moment of thinking, so I don't need to have my hands on the steering wheel, but I can't do anything else.
I still can't pick up my phone, I can't read the paper, I can't go on Twitter and tell everyone what I'm doing. So I don't know what to do with myself.
But it was a really interesting experience, and it made me think, you know, I was watching other drivers around me who were driving past because we were filming it as well, so I was trying to be quite exaggerated so it was obvious that I was not driving this car.
And I could see people looking at me going, what is she doing? You know, this car is an accident waiting to happen.
But I wondered what you guys think about the whole concept of driverless cars and whether we are ready for them.
It's not illegal, but it's strongly discouraged in the Highway Code. So that's to undertake a car on the left-hand side. But it did do that a few times. It didn't change lane.
You had to change lane to make it change lane, and then you sort of took back control for a bit.
Another thing it did that I wouldn't do was it accelerated when you came off the slip road.
So as you come off the motorway, you kind of regain control, but in that brief second, it would accelerate.
But I don't know, I sort of felt like— I do a lot of driving. I live in Glasgow now, but I come down to London a lot.
My family's all in the south of England, so I'm up and down those motorways a lot. And I did sort of think, actually, this is quite nice. I feel like I could relax into this.
But would I relax too much? Would I fall asleep? You know, would I just be bored?
I did not test this because it would be illegal, but I did wonder, I did wonder if there was a way around it that way and how safe that would be.
Because I think the thing is that, you know, if you drive long distances, it's boring, isn't it?
They say don't drive for too long because you get tired, you get bored, you've got to take a break.
And I wondered whether it's sort of the same with driverless cars but kind of worse, because although you've got to stay alert, you're not actually doing anything.
I mean, frankly, it was strange when we had to stop cranking up cars to start them or had a little man running in front with a red flag, wasn't it?
But what if he actually suddenly then does have to take control of the car because it's malfunctioning? He's not gonna know what to do because he's never driven before.
But you basically, you shared all the cards like a card game, and there's pictures of these, either a taco, cat, goat, cheese, pizza, on a random selection of cards that you have in your hand.
You're not looking at these cards and you've got to flip them over, but sequentially say those words, those five words in that order.
And as you go around the table, even though your card doesn't match that, does that make sense?
So the more cards you collect, the shittier it is for you.
And they go, okay, let me explain the rules. And an hour and a half later, you're just, I don't want to do this at all anymore.
I'm going to stop listening halfway through the instructions.
We had a great time when we were out in La Belle France. And that is my pick of week, Taco Cat Goat Cheese Pizza.
Zoe, I'm sure lots of our listeners would love to follow you online and find out what you're up to. What is the best way for folks to do that?
Why don't I just give you X, which we all know is still really Twitter. It's @ZSK.
We've also got a Mastodon account and you can also look us up on Reddit and don't forget to ensure you never miss another episode.
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Do you automatically get control again?
You can't choose for it to come on when you're ready. It tells you when it's ready.
And, you know, get rid of some of the, oh my God, I'm gonna die
Hosts:
Graham Cluley:
Carole Theriault:
Guest:
Zoe Kleinman – @zsk
Episode links:
- The Great British Public Toilet Map.
- How one man’s pay-to-use toilet gag revealed Google Maps can be used to track people – Crikey.
- Please Rob Me site exposes danger of sharing too much information online – Graham Cluley.
- Artist creates a virtual traffic jam in Google Maps – YouTube.
- How to Get Google to Quit Tracking Your Location – PC Magazine.
- Grieving With Google Street View – Slate.
- Zoe describes her curious tangle with AI – Twitter.
- What happens when you think AI is lying about you? – BBC News.
- Aercap confirms cyber threat involving ransomware – Air Finance.
- Ransomware crims slime AerCap, claim to have stolen 1TB – The Register.
- AerCap discloses cybersecurity incident – Reuters.
- BBC staffers warned of payroll data breach. BA and Boots also affected by MOVEit vulnerability – Graham Cluley.
- Randy Rainbow – YouTube.
- Donald in the John With Boxes – A Randy Rainbow Song Parody – YouTube.
- Zoe drives hands-free on a British motorway – Twitter.
- How to Play Taco Cat Goat Cheese Pizza – Wikihow.
- Asmodee Taco Cat Card Game – John Lewis.
- Smashing Security merchandise (t-shirts, mugs, stickers and stuff)
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Theme tune: “Vinyl Memories” by Mikael Manvelyan.
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