Smashing Security podcast #186: This one’s for all the Karens!

Industry veterans, chatting about computer security and online privacy.

Smashing Security podcast #186: This one's for all the Karens!

A high-rolling Hushpuppi gets extradited to the United States, Carole details her problems with clipboards and Disposophobia, and our guest becomes the subject of fake news during the Senegalese election.

All this and much much more is discussed in the latest edition of the “Smashing Security” podcast by cybersecurity veterans Graham Cluley and Carole Theriault, joined this week by investigative journalist Michelle Madsen (or is it Michelle Damsen? Hmm…).

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Smashing Security #186

This one's for all the Karens!

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Carole Theriault

Hey everybody, before we kick off this show, I want to do a very heartfelt shout out to a few of our amazing Patreon supporters. This week, shout out goes to Jonathan Haddock, Lisa, Robert Odegaard, Nat Wang, David Browsinski, Sanketh Menda, Roy Tate, Dan L. Barker, and Eric Carpenter. You guys rock! If you want join this amazing community and get loads of extras, check it out at smashingsecurity.com/patreon. Let's get this show on the road. Look at him in this tiny bed. Why is he in a cot the size of a 2-year-old child's?

Graham Cluley

That's on a PJ, Carole. That's on his PJ reading his copy of Forbes.

Carole Theriault

What's a PJ?

Graham Cluley

A private jet.

Michelle Madsen

Although I must say the private jet looks remarkably like a small narrowboat.

Unknown

That's what you should do. You should rebrand your boat and tell people you're in a PJ flying around to avoid COVID-19. Smashing Security, episode 186: This One's for All the Karens, with Carole Theriault and Graham Cluley. Hello, hello, and welcome to Smashing Security, episode 186. My name is Graham Cluley.

Carole Theriault

And I'm Carole Theriault.

Graham Cluley

And Carole, we are joined this week by someone who's new to the show, a freelance journalist, a poet, a theater maker. It is Michelle Madsen. Hello, Michelle.

Michelle Madsen

Hello.

Carole Theriault

Welcome. New to the show as well.

Michelle Madsen

Very excited. Exciting to be here. Thank you for having me.

Graham Cluley

I think, Michelle, this is the very first time we've had someone actually call in from a boat, which is what you've done today, isn't it?

Michelle Madsen

I'm very excited to be such a first for you guys. I'm on a boat which is currently slightly listing but not sinking.

Carole Theriault

Is this a humongous powerboat on edge of the Mediterranean?

Graham Cluley

A gin palace.

Michelle Madsen

A small, kind of small floating shed on a canal in Hertfordshire, but it's just my home and I love that.

Carole Theriault

You're not on a cruise ship? No. Okay, thank God.

Graham Cluley

But I guess that the beauty of being on a canal during lockdown is that you could, in theory, move. What are the rules regarding that?

Michelle Madsen

Wow.

Graham Cluley

I don't think the government have been very explicit about this, have they?

Michelle Madsen

No, they haven't. So, don't tell anyone.

Graham Cluley

Shh, huddle, huddle.

Michelle Madsen

Shh, just come round, everybody. So what I did, I was in London for most of the lockdown. Yeah, I was just about to move to Berlin, and then the lockdown happened, and I didn't have a sink or an oven in Berlin, so I was, oh no, I'm gonna have to go back to the boat, which is inevitably gonna have a disaster if I don't look after it. So I came back to the boat and then got stuck in London for a month and a half with some very rowdy ducks and some very nice other boat people. And so I spent a lot of time complaining about the joggers and then before I started jogging, I was interviewed by National Public Radio in the States about how much I hated the joggers. I must have been quite sort of angry about them. And then I escaped. I ran away to Watford because that's where everyone escapes to, and it's very hilly and pretty here, if a little bit weird and rainy.

Michelle Madsen

Well, I've moved to a better spot. The last spot I was at, there was nothing, and I had a lot of very frustrated people shouting at me going, I can't get hold of you. But now it's all fine and I'm on the radio and I'm on the podcast with you guys, so that's amazing.

Graham Cluley

Fantastic. Great to have you here, Carole. What's coming up on the show this week?

Carole Theriault

First, let's thank this week's sponsors, Authenticate and LastPass. Their support helps us give you this show for free. So, and probably doesn't have Now on today's show, Graham introduces us to the crazy world of Ray Hushpuppi. I used to love my Hushpuppies. the best Wi-Fi or internet Michelle shares her fake news whodunit, and I tell a sad privacy tale of copy and paste. All this and much more coming up on this episode of Smashing Security.

Graham Cluley

Now, chums, I've really got to ask ourselves, why on earth are we bothering? What are we doing this for?

Carole Theriault

connection in the world. What, you think you should end it all?

Michelle Madsen

Are you—

Carole Theriault

Is this suicide watch?

Graham Cluley

What's going on? What are we wasting our time for?

Michelle Madsen

It's not that bad, Graham.

Graham Cluley

Hey, don't worry, I haven't got the COVID blues. I am not saying this. It's cybercriminal gangs. They're getting depressed for years. They've invested their effort, their time, their money, investing in infrastructure, hiring malware developers and programmers and hosting sites in their attempts to make a fortune. And what have they seen? What they've seen is that it's easy, it's a doddle for anyone to steal $1 million simply by sending an email through and asking their victim to wire through a chunk of cash.

Carole Theriault

Oh yeah, 'cause I have a million just waiting around for anyone who asks for it.

Graham Cluley

Well, Carole, you could have if you had a criminal bent. Then maybe you would've been a business email compromise scammer.

Carole Theriault

Criminal bent? I don't know that expression.

Graham Cluley

You don't?

Carole Theriault

A penchant for crime?

Michelle Madsen

Yes, yes.

Carole Theriault

Oh, right.

Graham Cluley

If you had a leaning in that direction, that's right. Then maybe you would have done that. Because there are lots of people who do. And it's remarkably successful. One of the biggest growing forms of cybercrime. You're a Daily Mail journalist.

Carole Theriault

No, no, no, no, come on. People do. What the majority?

Michelle Madsen

Are you encouraging people to do this?

Graham Cluley

No, of course I'm not.

Michelle Madsen

Is this another way of getting sponsorship?

Graham Cluley

And this week, the show is brought to you by the Crouching Lion Gang. No, nothing that. No, I mean, if you read the FBI reports, billions of dollars are being lost every year by companies who basically have people scamming them, who get emails claiming to be from the CEO or claiming to be from some sort of supplier, asking them to send money into a bank account for work that's been done. And it works really well. So why write ransomware? Why hack into organisations and do really sophisticated stuff if simply sending an email works? That's what cybercriminal gangs have been questioning themselves. They've been looking at their navel as a result. Because seriously, any bozo can do this.

Carole Theriault

I think most of them wear shirts, you know?

Graham Cluley

What?

Carole Theriault

Well, you can't see your navel if you're wearing clothes. Would you imagine all these hackers are just butt naked everywhere?

Michelle Madsen

I think that's the joy of being a hacker, isn't it? You can just hang around at home and not—

Graham Cluley

Exactly.

Carole Theriault

Aren't we all enjoying that now, Michelle?

Michelle Madsen

Well, if you could but see.

Graham Cluley

Now, as proof that any bozo can do this, there is a chap. His real name is Ramon Abbas, but he calls himself Ray Hushpuppi.

Carole Theriault

See, good name.

Graham Cluley

Yeah. Hushpuppi with an I, because he's that cool.

Michelle Madsen

Right?

Carole Theriault

Oh, is this another, I'm so jealous of how many people he has versus—

Graham Cluley

No, I'm not jealous. No, I'm not jealous of his internet following.

Carole Theriault

Okay.

Graham Cluley

What I'm jealous of slightly is his lifestyle. Because if you go up and look on Ray Hushpuppi's Instagram account, which is still available and live up there, you will see picture after picture of him in front of very expensive cars in his Mr. Hushpuppi dressing gown. You will see him in front of private jets.

Carole Theriault

Look at him in this tiny bed. Why is he in a cot the size of a 2-year-old child's?

Graham Cluley

That's on a PJ, Carole. That's on his PJ, reading his copy of Forbes.

Carole Theriault

What's a PJ?

Graham Cluley

A private jet.

Michelle Madsen

Although I must say, the private jet looks remarkably like a small narrowboat, just to note.

Carole Theriault

It does.

Graham Cluley

That's what you should do. You should rebrand your boat and tell people you're in a PJ flying around to avoid COVID-19.

Carole Theriault

Okay, and I love how he got permission to park right in front of the Eiffel Tower. I'm calling BS on Hushpuppi.

Graham Cluley

Seriously, go and check out— Have you seen this cake which Fendi made for him?

Michelle Madsen

Have you seen the cake?

Graham Cluley

That's incredible. They've actually made a little doll of him, which they've stuck on the top and surrounded by Fendi bags. He likes his designer brands. He likes his flash cars, his designer clothes. But he left a digital trail online, which led investigators to his door. Because police believe that he has been responsible for scams which have laundered, well, hundreds of millions of dollars.

Carole Theriault

Are you kidding me?

Graham Cluley

From businesses. This is—

Carole Theriault

So, you're saying he got rich because he's basically a hacker.

Graham Cluley

So, what he's been doing, allegedly, allegedly, can we insert a whole bunch of those? He is accused of running an operation which targeted businesses around the world, tricking them into wiring money into his accounts. One of the targets was an unnamed English Premier League soccer club, for instance. In another case, they tried to get £200 million from a company running out of Edinburgh.

Michelle Madsen

Okay, how? How?

Carole Theriault

How does someone go, "Oh, okay, yeah, no problem. Here's the £200 million. Sorry."

Graham Cluley

I'll explain this in just a minute, because this is, as I was saying, this is the reason why scammers are doing this now. And bad guys are doing this rather than writing malware so much. Anyway, he's been caught by Dubai police. They've seized 21 laptops, 13 cars, 47 phones.

Carole Theriault

I his name.

Michelle Madsen

Does he live in Dubai?

Graham Cluley

He was in Dubai, yes.

Michelle Madsen

He was in Dubai.

Graham Cluley

But now he's in America.

Carole Theriault

Who would live in Dubai?

Michelle Madsen

I mean, I did for a year, but I absolutely hated it.

Carole Theriault

Yes, I think I would hate it. It's just not— I like trees, water.

Graham Cluley

It's a bit rubbish for a canal boat. Dubai. Actually, it probably isn't. They probably have the most incredible canals in Dubai.

Michelle Madsen

They have canal boat lands. Special canal boat land made especially out of solid gold canals, which you can't make yourself.

Graham Cluley

Ray Hushpuppi, get

Carole Theriault

And from space, it looks like one big, huge canal boat. Yes, exactly.

Graham Cluley

Anyway, Mr. Hushpuppi has been extradited to the States. If convicted, he faces up to 20 years behind bars. this, has 2.3 But he left lots of clues lying around on the internet. And obviously, there's lots of photographs you can still check out as to his extravagant rather ostentatious wealth. But the point I really wanted to make was about criminal gangs who are now moving into this area as well. million Instagram followers. There is a cybercrime gang, according to the researchers at Agari, who I always think should be pronounced "ay-garry," but they have been monitoring a gang called—

Carole Theriault

Second time you've made that joke on the show.

Graham Cluley

I know, it's still a funny joke, Carole. They have been monitoring a group called Cosmic Lynx. Now, they've previously been involved with banking Trojan horses like Emotet and TrickBot, and Android click fraud malware. Since middle of 2019, however, they've moved their attacks into targeting companies in 46 different countries, 6 continents, targeting senior execs at Fortune 500 companies, 3/4 of whom had titles like general manager, managing director, vice president.

Carole Theriault

Okay, so in English, basically, they're targeting the head honchos of companies.

Graham Cluley

That's right.

Carole Theriault

Okay. In lots of countries across the world.

Graham Cluley

Lots of countries around the world.

Carole Theriault

Okay.

Graham Cluley

So this is an organized cybercrime gang. This isn't kids in their back bedroom. These guys are serious and they were making a lot of money beforehand. And now they've decided, hey, we can make money for less effort and maybe greater success using this method instead. And the way they do it is this. They will email, say, the vice president — I don't mean Mike Pence when I say vice president, I mean any sort of vice president. They will pretend maybe to be the company's CEO. And they ask the sort of second in command or someone in the chain and they say, look, we are close to acquiring an Asian company as part of our expansion and we want you to work with an external legal counsel to coordinate the payments. But it's obviously on the hush-hush, got to be quiet. It's very sensitive, tell no one, commercially, don't tell anybody. And we've seen these sort of attacks before, but because this is the Cosmic Lynx gang, they do this with a really high level of professionalism. So you don't just get contacted by one scammer pretending to be the CEO. You also get contacted by people who pretend to be legitimate attorneys at a UK law firm, for instance, whose name will show up. And if you were to look them up on LinkedIn, there they would be. But in fact, it's the bad guys again, and they're really good at it. No spelling mistakes, genuine-looking boilerplate, they know all the lingo. And they even, when they start the emails, they'll say, you know, I hope everyone's doing well. You know, what a terrible time this is, they mention COVID-19 or how lockdown is looking for the company. And as they begin to ease up, it's a message you would expect to get from a CEO or from a legal firm. And it's really working.

Graham Cluley

Well, you want to be careful with this because I actually set this up for GrahamCluley.com, right? Because I thought, oh, well, that's a sensible thing to do. I don't want people pretending to be me, as if, you know, as if they would. But what I found was that the account software which I use, sends invoices to people pretending to be my email address.

Michelle Madsen

It's a special secrecy acronym.

Graham Cluley

And so some of my clients weren't receiving my invoices because they were being sent by my partner, not me. And it didn't work with DMARC. So it doesn't work.

Carole Theriault

And they just thought she was really ridiculous and thought she would hide her name by just swapping two letters.

Carole Theriault

Can I just say, actually, to the listeners, Michelle Madsen has actually created a BBC show all about this investigation, and you can hear the entire show. We'll put a link to it in the show notes, and it's totally worth listening to. It's unbelievable. Anyway, sorry, I just want to make sure that people can have the whole show, because we're getting a kind of good synopsis here.

Michelle Madsen

Which is I went on a bike ride and got lost. Yeah. Yeah.

Carole Theriault

I—

Carole Theriault

That's what I think. Low tech sometimes is best.

Graham Cluley

And it does seem to have taken business email compromise to a new level of professionalism. One of the things I would recommend to organizations if they're worried about this, and they probably should be worried about business email compromise, is setting up DMARC so that your mail server— I know this is a bit nerdy, this. We'll link to some stuff on the web so you can read more if you haven't already done it. What you can do is you can protect your domain so that if criminals try and pose as you by using your domain, by forging an email, email systems can reject that email and say, well, that authentication doesn't appear to match. It's not entirely foolproof. They can still send you emails, but they won't be quite as convincing. And so they're more likely to be suspected.

Carole Theriault

Graham, you should write an article on your blog explaining exactly how to do this in simple terms so that people can then do it, because it's not straightforward.

Graham Cluley

Do you remember Cinema Paradiso where It's not straightforward. it's getting on?

Carole Theriault

Yeah. In my experience.

Graham Cluley

You want someone in your IT team to set this up and also— I was about 12.

Carole Theriault

Graham's available, guys.

Graham Cluley

And your mum's gorgeous, Carole. And, you know—

Carole Theriault

Tweet him @GCluley. So another sales pitch for the DMARC way.

Graham Cluley

Well, sadly, no, not for me until my invoicing service.

Michelle Madsen

Can I just ask, what is DMARC? What is DMARC?

Graham Cluley

Oh, it's an acronym. Okay.

Michelle Madsen

I was thinking what is this thing? Is it—

Carole Theriault

You've got to be in the inner club.

Graham Cluley

It is. No, I've just clicked on it in order to— everyone calls it DMARC. It is Domain-Based Message Authentication Reporting and Conformance.

Carole Theriault

Oh, great that we have an acronym.

Graham Cluley

And you can follow us on Twitter @SmashingSecurity, no G. So— Michelle, you've got an interesting story for Twitter wouldn't allow us to have a G. us, haven't you? And follow us on Reddit as well.

Michelle Madsen

Yes, I do, which is also a bit about people being sent fake stuff and then acting upon it.

Graham Cluley

Join our subreddit for Smashing Security news and Don't forget, if you want to be sure never to miss another episode, subscribe in your favorite podcast app such as Apple Podcasts, Spotify, or Pocket Casts.

Michelle Madsen

So in January of 2019, my name was used— a name very similar to mine was used to basically smear a guy called Ousmane Sonko, who was one of the main runners for the presidential race in Senegal.

Carole Theriault

Okay, so big stakes here. Yeah, big stakes, big stakes. And there was a sort of opinion piece that went out on a website called Modern Ghana.

Graham Cluley

So you've been like a professional thorn in the side of firms which maybe have been doing a few dodgy things in West Africa. Would that be fair to say?

Michelle Madsen

Because you've been doing it quite quietly until now. Until now. Because as a freelance investigative journalist writing about people who've got lots of money and power, there are certain advantages to not putting your name all over the place.

Carole Theriault

Absolutely.

Graham Cluley

You don't want your boat scuttled.

Michelle Madsen

Exactly. There's a reason why I live on a moving boat without a fixed address.

Carole Theriault

Do you have a super huge power motor at the back?

Michelle Madsen

No, I just get out and push it. It's the slowest getaway vehicle you'll ever encounter.

Carole Theriault

Because I'm bony. Get away. Yeah, so for a long time I've sort of been writing for, I do investigations in connection with the Center for Investigative Journalism and built little investigative groups around that. And I worked alongside groups from Global Witness, and I've written bits for Private Eye and Africa Confidential and other publications. And your name is Michelle Madsen. Exactly. So they just moved around some of the letters, or maybe they didn't. Maybe Michelle Damson exists. Who knows? So when these stories are going out, is it all verified news, or is it all pending on this Michelle Madsen? No, there's no paper trail.

Michelle Madsen

So it's all pending on this Michelle Madsen opinion piece. And then when the story goes around out in Senegal, a couple of publications including Dakar Actu and some of the blog sites put out some evidence which were some letters from Tullow Oil which said, "Ah, Ousmane Sonko has given us some help and we're going to pay him some money." But these letters were definitely not made by, was it Cosmic Links? Because they had put the Tullow logo right in the middle of the page and—

Carole Theriault

It looked totally dodgy.

Michelle Madsen

It looked really dodgy. This was a stamp in a strange place and you can see that the language had been copy-pasted. And after about 24 hours, this really fantastic fact-checker at Agence France-Presse called Anne-Sophie Febvre-Cadras, she's, "Wait a minute, I've seen that text before." And she found out they had been taken from a statement that Oxfam had put out on one of its websites about some project it had done. So she basically disproved these documents. But by that point, loads of photos of me have been taken off my Facebook account and put on the papers in Senegal.

Carole Theriault

Why did they think you— literally just because there were two letters and they thought that must be—

Graham Cluley

If it was Graham Cluley, yeah, right, that someone had put something out somewhere, would Graham... But this Michelle, right, rather than Michelle Damson, this Michelle we've got on right now, Michelle Madsen, has a history Well, maybe that's just an accident. of writing articles about West Africa and about organisations, you know, doing stuff and messing around with politics. Maybe it was just a typo.

Carole Theriault

Oh, maybe it was a typo. Okay, okay.

Graham Cluley

I'm with you on this one. Or maybe people simply didn't even notice that the names are different.

Michelle Madsen

Yeah, because the show sort of takes you on this adventure where I try and find out who is Michelle Damson. Why did somebody make this fake news story? Because it was a fake news story. And like, who stood to gain from it? Because we took a look at fake news through this kind of little prism of this news story. But we are in such a strange moment in the world, or maybe it's a perfectly normal moment in the world and everything else was strange. But the way that the media works, what's truth, what's lies, who's manipulating who... It's happening everywhere all the time. And this isn't just a story about Senegal. It's a story being planted in one publication in one country and then being picked up in another country with the name of someone who sounds a bit like a journalist in a completely different country being linked out over to the States. So it's kind of the global nature of how this information and misinformation spreads. And also what happens once you throw muck out there. And it sticks even if it's disproven, because words have that ability to kind of click into your brain. And if you sort of see, oh, you know, a politician's name and massive bribe in the same story, even if it's been disproven, politician did not take massive bribe, the words politician and massive bribe are still in the same stories. And my name and Damson's name are still in the same story. So it's really about how do we get affected by news? Stays with us, what do we believe, and how easy is it to spread rumours about people. Very.

Carole Theriault

So you're saying you're an investigative journalist, you to keep your name on the down low, yet you've put out this podcast exposing all this, you know, your name being used and the non-name. And so what's happened since? Has that changed stuff for you?

Michelle Madsen

The decision to go ahead with this documentary was one which was sort of based on the fact that I had had a very ridiculous time. I got this rush of messages on Facebook, on Twitter, my phone kept ringing, I was hounded for about a week and a half. And because I'd actually got some funding, and there's 3 of us journalists, Shanna Jones, who's also an associate with the Center for Investigative Journalism, and Kaba Mohammed, who is a fantastic Sierra Leonean journalist we had got together to investigate a really important story about how BP got hold of a massive gas field just on the coast of Senegal from a guy called Frank Timmis. And this had been a story I've been working on for years. We've got funding to go and investigate it, but 3 independent journalists going to Dakar investigating something really sensitive. And because of this story, it really compromised my ability to do a good job with this, because every time I went into a meeting, everyone was like, oh, you're Michelle Damson. I was like, no, I'm not, I'm Michelle Madsen. But I realized that the ridiculousness of my identity had kind of been heightened by this. And then also Panorama, we got scooped on the story by the BBC. So Panorama, that's a bastard Well, they got a 17-gigabyte leaked cache of documents which completely blew our stuff out of the water, and then they put out the documentary 2 days after we got back from Senegal. So we're okay, shucks, that's been screwed up. But it was really— that's a really important documentary for Senegal because it really has highlighted the links between government and big business and what's going on.

Carole Theriault

Corruption. Exactly, exactly. And so this slightly ridiculous story about identity and fake news and cyber craziness is kind of a way of connecting with all of the different threads of the story.

Graham Cluley

It's a fascinating documentary, and we'll put a link in the show notes so people can listen to more.

Carole Theriault

Michelle, I've got a plan for you. I think you're now an influencer in this area, right? So she's been on Smashing Security. We have more influence than the Ghana Daily as to what goes on in Senegal. She can't even walk in East Africa, West Africa without people going, oh, you're Michelle Madsen. So you're now So I say move there, get yourself your iPhone, and then just start going investigating and do it on the fly. That is what I want. And I can move to Dubai and hang out in my private jet narrowboat. That's my dream.

Michelle Madsen

How did you know, girl?

Graham Cluley

Carole, what's your story for us this week?

Carole Theriault

Okay, well, we were supposed to record this episode yesterday, and I collected all my notes for the story, and then I promptly, two minutes before we were due to record, lost them all. Oh no. Michelle went on a bike ride. Something else happened at the same time that made us have to change the time, but I'm going to tell you what happened.

Michelle Madsen

Yes.

Carole Theriault

But I will tell you what happened after the story because it is rather ironic. So before I start as well, you have to know that I'm disorganized. My inbox has 10,000 mails in all of my inboxes.

Graham Cluley

No, no, no. Come, come. Not you, Carole.

Carole Theriault

Oh yeah, yeah. I have folders. My desktop is all bits of different information. And when it's full, I just select it all, dump it into a folder called Desktop. I think I'm at Desktop 14. And then I just leave it in a folder on the desktop and then I fill it up again. For real. Is that normal? Do you guys do that or is that crazy?

Michelle Madsen

I have 25,000 unread emails in my inbox.

Carole Theriault

Okay, exactly. Okay, Michelle, we're cut from the same cloth. Look, I have just diagnosed myself. Maybe you will agree with this diagnosis. Digital disposophobia, the fear of organizing and disposing of things.

Michelle Madsen

I think that's great.

Graham Cluley

Oh, you're one of these, these programs where they go into the houses of people who have some sort of mental problem where they're hoarding?

Carole Theriault

But I'm a digital disposophobic. Oh my goodness. Yeah, it's an illness, it's an ailment, and maybe you need to show a bit more sympathy.

Michelle Madsen

Please, shall we set up a support group? Yes!

Carole Theriault

Let's do it. Yes, you can join us on Twitter. Okay, so you won't be surprised then that I use copy and paste and your clipboards on the phone to dump and collect stuff and transfer it over between apps and devices all the time. Yeah, when you're doing stories or whatever, oh, grab that URL, or just, oh, that password's too long, let me just grab that password and slap it over to another thing. I'm sure you do too, Michelle.

Graham Cluley

Copy and paste is possibly the greatest invention of all technology, I think.

Carole Theriault

Well, we all know it.

Graham Cluley

Imagine computers without a clipboard. It would just be horrendous.

Carole Theriault

I mean, I've been using it since WordPerfect time?

Graham Cluley

Okay.

Carole Theriault

I'm gonna ask you a question. I just need to know if I'm batshit crazy. Would only an insane person assume that the only person that knows what's been copied onto your clipboard is you and your devices?

Michelle Madsen

I'd hope so. You're gonna tell us we're wrong, aren't you?

Graham Cluley

I think most people would make that assumption, yes.

Carole Theriault

Most? Can you just give it a percentage? 99%?

Graham Cluley

Oh, definitely. Definitely. Yes. Because how could anyone else know?

Carole Theriault

Okay, so Michelle and I are people that would believe that. And no, we're wrong, Michelle. We're way wrong.

Graham Cluley

Oh no.

Carole Theriault

According to two researchers, Talal Hasbakri and Thomas Misk of the Misk Blog, a great source of information, way back in March of this year, they found that popular apps snoop on the clipboard pasteboard thing on iPhone and iPad apps. So they create a video, right? Saying, showing. Now this is how it works. So you have a clipboard and you've copied something over, right? Let's say you copied over a URL or your password or your credit card number and you've pasted it somewhere. But once you've pasted it, it doesn't go away. See, that's the big weird thing about copy and paste. You can only copy one thing. It only saves the last thing you copied. But after you've pasted it, it doesn't go poof. You could paste it again, right? You can press Ctrl+V, Ctrl+V, Ctrl+V to your heart's content.

Graham Cluley

Yeah, you've basically got to sort of paste something over it, haven't you? There's always something there.

Carole Theriault

There is always something there. So imagine you've just taken your credit card number and you've transferred it over to a website because you want to buy something, and then you've forgotten all about it. And when you then open up your TikTok app, for example, The first thing it does is goes and checks what's on the clipboard. And then anytime you interact with that TikTok app, say for example, type a letter, check the clipboard, type another letter, check the clipboard, type another letter, check the clipboard. Constantly.

Graham Cluley

Why is TikTok, I must admit, I know this will be a surprise to listeners, but I don't use TikTok, but why does TikTok do that?

Carole Theriault

No one fucking knows. Their excuse Their excuse when confronted with this was, oh, it's something to do with anti-spam. You probably wouldn't understand. We'll stop that.

Graham Cluley

Right, okay, that's comforting.

Carole Theriault

But I was WTF-ED-F?

Graham Cluley

Hang on, let me just work that out. WTF-ED-F, right? Now look, in the document, okay, it's not just TikTok that's the problem. This is a running tally.

Michelle Madsen

Wow. This is, this is a lot of apps. New York Times. I'm a frickin subscriber.

Graham Cluley

Fruit Ninja.

Carole Theriault

Why do they need to know what's my freaking clipboard?

Graham Cluley

There's quite a long list here, so we'll link to this. This I think is on the Misk blog, isn't it? That's right. Now what's quite cool about this list is they have obviously been, you know, shaming, calling out and shaming these people, and some of them have actually made changes. I heard LinkedIn as well.

Carole Theriault

Yes. Well, thank you. I'm getting there.

Graham Cluley

Okay.

Carole Theriault

The latest that have come up, which was yesterday, was Reddit and LinkedIn, right? Both were doing it as well. So watch this space. It's worth bookmarking this misc.blog so that you can see what sites are doing it. And you've got to ask yourself, do you want these apps on your phone? Because here's the problem, right? This is the big— this is my big, you know, I don't think I can bring my voice any higher. And I'm just gonna put another I'm on the soapbox I have. Okay, so the reason this is news, this came out in March, but why is it news now? Well, iOS 14 is about to come out and they're beta testing it. This is where a group of people test the new operating system to find bugs, vulnerabilities, and usability errors. And this is a very important thing to do. And there's, you know, we're all excited about this new iOS 14, 'cause there's loads of new features, including some privacy features. One of these privacy features is it's going to tell you when something grabs something from your clipboard. So if you were, for example, using Reddit and you're clipping along and you type something in, it's gonna show you at the top going Reddit access clipboard, Reddit access clipboard. This little message will pop down and tell you. So the people that have been testing this have been going, holy moly, whole story now has exploded again, which is great. Now here's the problem. I went and looked at the iOS 14 page. 'Cause this is my big worry. I was reading this and I was thinking, uh-oh, uh-oh. Because this is what it said. This is from MacRumors. I'm just going to quote them, right? So the clipboard privacy function: when an app or widget accesses text that has been copied to the clipboard, iOS 14 provides a notification so you can know what apps are accessing the text stored on the clipboard. Do you see the problem here?

Graham Cluley

Uh, well, it doesn't actually stop it, right? Yeah.

Carole Theriault

So we are going to build— You think you're anxious right now?

Michelle Madsen

It's really stressful. This is horrible. Who knew that Fruit Ninja was going to be stealing my information?

Graham Cluley

Yes! It's not just Fruit Ninja. I've just been looking up and down the list. There's Plants vs. Zombies, and this one caught my attention: Pigment, which is an adult colouring book.

Michelle Madsen

Wow.

Graham Cluley

I don't know if they mean a colouring book for adults or whether—

Carole Theriault

Now I heard this one guy online, this one guy online was saying, look, you know, there is a legitimate reason why some people might do this. For example, you might want to copy over a URL and Google might want to go, hey, I can get you to my app faster than anybody else because I'm your default browsing app. So I'm just going to check your clipboard as you open my app and I'll just open the latest thing that's clipped there. Because I can do that.

Graham Cluley

Oh, because they could then sort of prepare a preview of the link. Make the experience faster. Well, it's also make the, yeah, they preempt you. Okay, so you've given an explanation from some developers as to what There must be some reason. You wouldn't code this because I'm sure the adult coloring book doesn't want to cut and paste or see what's in your clipboard, right? Plants vs. Zombies. might be going on, but fuck off. Why would they want this? There must be some gaming reason. So I wonder if they're worried about too many presses or— I don't know, Carole, but it just seems— it does seem weird.

Carole Theriault

Yes. It just sucks. There's a lot of things that suck here. It sucks that iOS 14 or 15 is gonna notify us, but we can't do anything about it, making us all more insane than we are already.

Michelle Madsen

Can we actually not do anything about it? So if you get this new iPhone, then there's nothing you can do?

Carole Theriault

Yeah, there's a shitty, shitty thing you can do. There's two shitty things you can do. Yeah. One, don't use copy and paste on your phone.

Graham Cluley

Right, okay. Tricky.

Carole Theriault

And two, if you do use copy and paste, this is the crawl technique, okay? Someone might have a much better one than this.

Graham Cluley

Right, probably.

Carole Theriault

Make sure you close down all the apps that are sitting there hovering in the background, open but not open, but open. Then go to the one place you want to copy it, copy it, paste it to the one place you want to paste it, and then copy the word fuck you or something like that. So that, you know, stop reading my fricking clipboard. Maybe you could put in and then anyone who reads the clipboard will see that. And maybe if everyone went, stop reading my clipboard, they might get the message. And people like the New York Times and The Economist will get their act together.

Michelle Madsen

It's just so irritating though that you have to go through all of this, do all this work yourself just to keep people out, you know, essentially go, get out of my house, stop it, stop snooping around. It's every time you turn your back, there's a whole pile of gremlins that come in and start going through your underwear. It's so annoying.

Carole Theriault

Yep, it's completely gross. Oh, and the end of my story is what made this so funny. So I was just talking all— I wrote a whole story about copy and paste, and then about— I finished my story yesterday. I then copied and then pasted twice, but accidentally copied it between 4 words. And because I was using Notes, I'd lost what was in my copy and I had lost everything that I wrote 2 minutes before.

Graham Cluley

Don't worry, contact the Plants vs Zombies guys. They'll have a copy of it.

Michelle Madsen

Yeah, yeah, just say, hey dude.

Graham Cluley

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Carole Theriault

Use a password manager. Just do it. These aren't my words. These are the words of Brian X. Chen, the lead consumer technology writer at The New York Times. It's time that everybody uses a password manager, both at home and at work. Now get this. LastPass from LogMeIn offer businesses a secure vault with centralized secure access, single sign-on, and simplifies remote management of all these accounts. And guess what, you home users out there? You can get LastPass free. For more info, go to smashingsecurity.com/lastpass. That's smashingsecurity.com/lastpass.

Graham Cluley

And welcome back. And you join us on our favorite part of the show, the part of the show that we like to call Pick of the Week.

Carole Theriault

Pick of the Week. Pick of the Week.

Graham Cluley

Pick of the Week is the part of the show where everyone chooses something they like. Could be a funny story, a book that they've read, a TV show, a movie, a record, a podcast, a website, or an app. Whatever they wish. It doesn't have to be security-related necessarily.

Carole Theriault

Better not be.

Graham Cluley

Well, my Pick of the Week is not security-related this week. It is about a chap who died this week. Oh, so sad. Ennio Morricone has died at the grand old age of 91. Of course, he wrote the soundtrack to many great movies. Sometimes the soundtrack was better than the movie. Sometimes they made the movies soar and be magnificent. You know, I remember, oh, I just like The Good and the Bad and the Ugly, right?

Carole Theriault

Yes, that's a great movie. Great soundtrack.

Carole Theriault

Shows all the naughty clips at the end, the kissing scene montage. Fantastic movie. The Mission. Good old Jeremy Irons up to his knees in the water tooting on his oboe. How old were you when you watched this? You lived, you lived, but— But I particularly to this day remember the theme tune. Which was written by Ennio Morricone. And do you know that that theme tune, which is called 'Chi mai?'—I'm probably saying that wrong—which I believe is Italian for 'whoever'—that reached number 2 in the UK pop charts. Yeah, he's a dude. RIP Ennio.

Graham Cluley

Really? Ennio Morricone. Yeah. So there you go. I will put some links in the show notes so you can check out that theme tune and maybe even watch an episode of The Life and Times of David Lloyd George as well.

Carole Theriault

I looked at that video for 10 seconds and I was like, yeah, nope, not for me.

Graham Cluley

But there you go. Well, thank you for pissing all over my pick of the week. Now—

Carole Theriault

Well, it'll be interesting to see if you piss all over mine, actually.

Graham Cluley

Well, maybe I will. Michelle, what's your pick of the week? Oh, I love all the competition. My pick of the week is, it's a poem. I'm putting my other hat on. Oh, marvelous. Thank you for raising the cultural tone, because now of course we're going to plumb it back down and find out what is Carole's pick of the week. Okay, well, it's not a pick of the week, Graham, it's a nitpick of the week, and I'm looking forward to see you're gonna piss all over it. It's my mom. She's lovely, your mom. Yeah, yeah, she's pretty and she's awesome. And she's mid-'70s, she's a whirlwind of a lady, a dog whisperer, long-distance walker, DIY queen. The family glue. Hot tub lover.

Michelle Madsen

Wow, I can hear that.

Graham Cluley

I think there's always been a certain magic between us. Ever since we shared that hot tub or that cold night in December.

Carole Theriault

All I'm saying is you love my mom more than you love me. And that's fine. Yeah, okay, what is my mom's name? Not your pet name for her. What's her real name?

Graham Cluley

Karen. Yes, yes.

Carole Theriault

Karen is her name. And this year, right, the crapness that is 2020 so far, the Karen meme is everywhere. So much so that my worst fear happened. It managed to get into her own echo chamber. Oh no. And for those who aren't sure about the Karen meme, can you believe there's actually a Wikipedia definition? And I want you, Graham, to tell me, yeah, this describes your mom, this is perfect or not. Okay, okay, Karen is a pejorative term used in the US and other English-speaking countries for a woman perceived to be entitled or demanding beyond the scope of what is considered appropriate or necessary.

Graham Cluley

She's not always appropriate, your mother, I have to say, but I quite like that about her. A common stereotype is that of a racist white woman who uses her privilege to demand her own way at the expense of others. Depictions may include demanding to speak to the manager, being an anti-vaxxer, having a particular bob cut hairstyle. That's not very nice, really. I think it's not very nice for people who happen to be called Karen.

Michelle Madsen

It's not very nice for your mum.

Carole Theriault

Yes! I thought we could try it out. So imagine we could just kind of go, "Oh, stop being such a Graham." "God, you see that Graham over there? Oh, look at the Graham."

Graham Cluley

Yeah, your mum, yeah.

Carole Theriault

She calls me and she goes, "Carole, have you heard about this term called Karen, and it refers to people being absolute assholes?" Broke my heart. You know, anyway, so what is she supposed to do, change her name to Steve? No, don't do that.

Graham Cluley

That would be confusing.

Carole Theriault

So I'm starting a campaign, another campaign. This is the second campaign I've started in one show, and I'm asking you, dear listeners, maybe we shouldn't use a really common people's names as a way of describing something so awful? For my beautiful mom's sake. And what about all the other Karens out there? The good Karens, the lovely Karens.

Graham Cluley

Well, Karen is quite a common name, but in some ways it would be even worse if it was a less common name, right? If it was something like Kendra, which I imagine is not as common.

Carole Theriault

Why do we have to use a name? Why can't we just say—

Graham Cluley

Well, I agree, I agree, but I just think those people would feel even worse in a way.

Carole Theriault

Can't we just say dickheads. We can reclaim Karen.

Michelle Madsen

Yeah, I think we should try and reclaim Karen.

Carole Theriault

It's going to be hard though.

Michelle Madsen

We can reclaim Karen. What's the male equivalent? Graham. Graham. Graham is very similar to Karen. Just kidding.

Graham Cluley

It's gammon. It's gammon, isn't it? I quite like the term gammon. I think that's got some humour about it.

Carole Theriault

Anyway, it's just, it's a bit close to home and— There you go. There's my nitpick of the week. She is, and I love her a lot. So—

Graham Cluley

Oh, I've sent her my—

Carole Theriault

Mum, if you're listening, I'm on your side.

Graham Cluley

Graham, are you in? Does she listen to this?

Carole Theriault

Yeah, she does. She's gonna have heard everything you said.

Graham Cluley

Crikey.

Carole Theriault

Stop being gross. And on that bombshell.

Graham Cluley

Well, that just about wraps it up.

Michelle Madsen

Hi, Karen. I'm here for you, Karen, as well. Yay, Karen.

Graham Cluley

Well, that just about wraps it up for this week. Michelle, I'm sure lots of our listeners would love to follow you online. What's the best way for folks to do that? Well, they can follow me @mishmadsen, which is my catch-all Twitter handle, or @madsenjourno, which is when I am pretending to not also be various other things. They're more professional, Michelle.

Carole Theriault

So listen, people, it's great. Please do. A huge thank you from all of us to you for listening, for supporting, for sharing. We love all of you so much. And also, hat tip this week to our Smashing Security sponsors, Authentik8 and LastPass. Their support helps us give you this show for free. Check out smashingsecurity.com for past episodes, sponsorship details, and information on how to get in touch with us.

Graham Cluley

Until next time, cheerio, bye-bye. Later. Bye. Bye-bye.

Michelle Madsen

Yay. Yay.

Carole Theriault

I was a little bit on my soapbox there, eh? I yelled a lot.

Graham Cluley

No, but I think you were right to be. I think it's great.

Michelle Madsen

It's really sad that, yeah, it's a name, isn't it?

Carole Theriault

Yes. Why the fuck are we all only finding out about it now?

Graham Cluley

Oh, hang on. Are you talking about the clipboard? Are you talking about Karen? Oh, because I'd be worried if you'd only found out about your mum's name.

Michelle Madsen

What's she called?

Hosts:

Graham Cluley:

Carole Theriault:

Guest:

Michelle Madsen – @mishmadsen

Show notes:

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Graham Cluley is an award-winning keynote speaker who has given presentations around the world about cybersecurity, hackers, and online privacy. A veteran of the computer security industry since the early 1990s, he wrote the first ever version of Dr Solomon's Anti-Virus Toolkit for Windows, makes regular media appearances, and hosts the popular "Smashing Security" podcast. Follow him on TikTok, LinkedIn, Bluesky and Mastodon, or drop him an email.

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