
Is password manager 1Password treating its customers unfairly? Are autonomous cars driving us around the bend? And what is this Net Neutrality thing anyway?
All this and more is discussed in the latest edition of the “Smashing Security” podcast by cybersecurity veterans Graham Cluley and Carole Theriault, joined this week by Michael Hucks of PC Pitstop.
Show full transcript ▼
This transcript was generated automatically, probably contains mistakes, and has not been manually verified.
Recorded Future are the real-time threat intel firm whose machine learning technology analyzes the open and dark web to give you an insight into emerging threats.
You can sign up to their Cyber Daily newsletter and get the latest insights at recordedfuture.com. Recordedfuture.com/intel. That's recordedfuture.com/intel.
And thanks to Recorded Future for supporting the show. Smashing Security, Episode 33: 1Password, Net Neutrality, and Spatchcock Chicken with Carole Theriault and Graham Cluley.
Hello, hello, and welcome to the latest episode of Smashing Security, Episode 33, for the 13th of July, 2017.
My name is Graham Cluley, and I'm joined as always by my good chum and co-host Carole Theriault. Hello, Carole.
We had a lot of fun and got to see some cool music and meet some of our favorite bands.
What we're going to do is each of us is going to bring a topic to the table, something which has caught our attention from the world of computer security and privacy in the last week, and we'll have a little bit of a chat about it.
And first thing I want to talk about is a password manager, a popular password manager called 1Password. It's been around for years.
Carole, it's actually— I think it's made in Canada. You know, you should be terribly proud of this.
But it has got itself into a real whirlpool of controversy online over the last week or so because, well, you see, many people over the years have liked 1Password.
And one of the reasons why a lot of security-savvy people have liked 1Password is it gives you the option of creating a local vault, which is a password-protected database that only lives on your own computer or on your smartphone.
You're not entrusting them to Dropbox or iCloud or anything like that where they might go astray or potentially maybe some sort of hack can go on.
But a few days ago, some security researchers started tweeting that 1Password was moving people away from local vaults and instead saying, rather than paying your one-time payment for your copy of 1Password, maybe you'd like to sign up for our monthly subscription instead, which will give you cloud-based storage of your password vaults on 1Password.com instead.
And there was fury and there was a story on Motherboard, which I think really sort of heated up the waters and people were getting furious.
And I'll link to some of the stories which have been around this. So you can see the forum posts, but basically as I see it, people were getting angry about two main things.
The first thing was they wanted local vaults as opposed to shoving their passwords up in the cloud somewhere.
People think, I want to buy my software once and I want to carry on using that piece of software forever rather than paying an annual or a monthly fee.
You know, everyone is getting amazing programs really, really cheaply. The problem is, however, how are they ever going to invest in R&D?
How are they going to ensure that they're properly securing our data?
You're saying they need those extra funds to come in for R&D. Okay, I get it. I get it.
It's the thing which I'm going to use umpteen times a day, and I'm putting a lot of trust in it.
Do I feel more comfortable paying maybe $40 my entire lifetime for that program, or do I feel more comfortable maybe spending $3 a month until I'm sick of it and don't want it anymore?
I actually want that company to exist. I want them to put a lot more effort into ensuring that they've got good, strong security. I want them to be around.
I want them to do a damn good job because if they ever fail in any way, that could be disastrous for me. So I—
I think there's one thing about when you used to buy software and have a one-time purchase that there was kind of ownership of it and you were done paying.
You can use this software forever. And when you are on a subscription-based, you know, it just— at any point you stop paying, you just don't have this anymore.
Which— but I see the point about, you know, also them being able to count on these people coming back month after month after month.
It's worth it for them to keep developing their products and making them better.
I'm managing loads of different subscriptions for software I require, and honestly, it's a pain in the butt.
You know, because— yes, because I have to— well, because Graham, I know that you go in, tick a box, and never look at it again.
But I kind of like to go in and kind of go, who am I giving to? What is everything appropriate? Is everything working?
And you've— there's a lot of different monthly fees I've got to check.
And I think, okay, this is good. And I just had a situation today, for instance, I use an online backup service, one of the ways in which I back up my data.
And they sent me a message saying, hey, you know, we tried to do the annual charge on your credit card and it failed.
And it's because they had old credit card details for me, right? That particular credit card had expired. And so I had to give them some new details in order to continue the service.
But that worked fine for me. And I think once a year, I'm perfectly happy with that.
I'm happy to give 1Password an annual subscription fee as well, because awesome products and great support don't come cheap.
And one of the things that I've seen from them over the years is real openness and honesty, and sometimes saying things that people don't like to hear, but they provide a fantastic service.
So, okay, I understand something— And they're not the only ones that provide an amazing service.
I think ultimately, if you don't want to pay a monthly subscription or don't want to pay an annual subscription for your password manager, then go and get something else.
But don't mix that up with this other issue, right? There's this other issue, about local vaults versus cloud-based vaults as well, right?
And a lot of people are saying, oh, you know, this is absolutely terrible that we're being moved to cloud-based storage of our passwords, but I think people really need to read the small print as to what's really going on here, because 1Password isn't storing your passwords in the cloud.
What it's doing is this. Your password data is being gathered in your password manager program, which has been run on your client, like your desktop computer.
And this is true whether you are using 1Password's cloud or whether you're using Dropbox and iCloud or whatever else it is.
And be honest, most people who are using a password manager these days are probably syncing their passwords.
By that, I mean they're sharing the same passwords or having been able to access the same passwords on their smartphone or their laptop as well as their desktop.
And there's even still a danger, of course, if you are storing your passwords encrypted on your local computer, of your computer being owned by a hacker and maybe them grabbing your master password and being able to access your password data.
Everyone is getting all up in arms about this and they're going, no, no, no. If you want to carry on doing that, if you're currently doing that, you can carry on doing that.
Stop getting your knickers in a twist over this. But they are arguing that in some ways the local vaults are actually less secure.
For instance, if you're using Dropbox or iCloud, which might have a weak password, they're harder to sync and more difficult to support.
And in fact, 1Password's own cloud service is additionally encrypted using an additional 128-bit randomly generated secret key that is never transmitted to their servers.
So in short, you might actually have more security that way than a local vault. And I think a lot of people have got really excited about this and are just like, "Oh, yeah."
All the time we are encountering situations where organizations— we saw it with the AA, we saw it with the World Wrestling Entertainment organization just in the last few days as well— where they have put plain text user databases and sensitive information up on publicly accessible cloud servers.
Here we have a company who's actually taken its security seriously, is encrypting things in multiple fashions. It is not storing your keys.
The only way in which a hacker could actually access your data is if they managed to hack your computer first and then hack 1Password as well in some fashion.
But all I'm saying is that of course people are going to be nervous when they hear the word cloud at the moment.
Sometimes on Twitter, a Twitter storm will be provoked, and some of the reporting on this has been fairly sloppy as well. I think it's just get things in proportion.
You can permanently remove your hands from the steering wheel and any controls, and it will just take you places.
So you're gonna be hands-free but not able to use or look away, look at your device.
Are you a driver of that car? And so a lot of laws are having to be closely looked at and regulations to see how this is actually going to fit into a day-to-day scenario.
And all across the world, I mean, it's going to be pretty wild.
I wonder if you still have to keep your hands on the wheel and pretend to be at least alert.
The Tesla has that thing, and you basically do have to be able to—and I don't know if that's level 2 or whatever, but it's the thing below this.
But the driver has to be prepared to take over control of the vehicle at any point.
This one Audi is actually saying that they're encouraging people with—when Tesla released theirs, and there's actually—I put a link in here too—whenever Tesla first came out with this, of people uploading videos of themselves riding in the backseat of the car and just completely taking their hands off in very fast traffic on highways.
And so Tesla was, no, no, please don't do this. They were just ignoring everything. But Audi is actually encouraging people to completely not even be in the car.
For example, the Audi smartphone app that comes with this car, if you, let's say, you come out of a restaurant, you can basically Knight Rider, just hit go, and here comes Kit around the corner, and you can watch the whole thing on the 360-degree camera that comes on the app.
I can get up through the sunroof, work my way down the back of the car, open the boot if I left something in there, get it out, and then crawl.
I'm sure that's not gonna put off any other drivers, is it?
Every single piece of the car is controlled autonomously, including each wheel individually, and just a really neat thing.
I mean, break as in are broken, right? Humans are imperfect drivers and they make bad decisions.
And maybe if the code is good, computer-controlled cars would actually be superior and safer.
But I can see that there's lots of great, you know, it allows people who can't drive to get around autonomously. It's fantastic. It's gonna make the roads safer. I believe all that.
I just like driving, right?
So therefore you won't be able to drive legally.
Kids will be like, what? You used to actually control this? And, you know, push the buttons. And yeah, I mean, it'll be a strange thing.
Kids, you know, not too far from now, it will be an old-fashioned thing to do, to even probably know how to drive a car.
That's what it's called, cruise control. And I remember this story about these guys. They had a camper van.
It was in the States somewhere, but basically it had just come out cruise control, so they put their camper van on cruise control and they went out in the back to make lunch.
It's quite staggering what's been done in that field. More and more cars are going to become the ultimate mobile internet-enabled device, aren't they?
And in response to that, Chrysler had to actually recall 1.4 million vehicles. It was very highly publicized that they took over this and were able to shut it down.
And so it's, yeah, I mean, it's kind of easy, but it's got to be close to the biggest thing that these people are talking about right now.
If you're going to be implementing this, there has to be some sense of security here with these things, right?
Although I suppose physical security does trump digital security. You just don't want to die.
And you may be slightly blind to that. And that potentially is a backdoor for hackers to get in and to meddle.
And as we've seen, white hat researchers have done this already and had lots of fun. So anyway, it's the future and it is just around the corner, I think.
I don't think we're too far away from this at all.
So, Graham, I know you're not a big fan of this topic, are you? Net neutrality. You're not.
So basically all internet traffic is treated equally, whether you are streaming Netflix or whether you're sending information to a particular recipient, no matter what the content is, the traffic should be treated equally for any user.
There. Does that make sense?
I can't give you a slower, crappier service because you pay less or because you're not as important to me as maybe a bigger provider or someone like Netflix might be.
So we're going to charge you.
And this was basically to ensure that internet service providers and ISPs like AT&T and Verizon and Comcast and all of them gave equal footing to all websites and all internet services, right?
So you can think about it from a point of view of, I might have a blog, for example, right?
And they may want to make more money out of ads, so they give me a slower service so that people stay longer on the page just so they can deliver more ads to them via my blog.
Might be a way that an ISP might want to make some cash.
And the idea is to inform people about net neutrality and tell them basically the FCC, if you're in the States, the FCC are basically, there's four more days left before their proposal to scrap net neutrality comes off the table.
So right now, people can comment on whether they think net neutrality is important.
So we were saying earlier, Google, Facebook, Reddit.
So Reddit this morning, for example, had this sign prominently on their website saying, we're sorry, access to our technology is not included with your internet service package.
You must pay your cable company an extra fee to proceed. And then it says, okay, just kidding, but this could happen if we lose net neutrality.
And we're just trying to get as many people out there as possible to say, yes, you know, we support. So I guess what I'm saying is don't dilly-dally.
If you're a net neutrality supporter and you're based in the States, it's really important that you go out there and bring your support forward.
There is some news items out there that say the playing field might not be as even stevens.
Some of you may have seen the John Oliver and other media talking about faked comments supporting net neutrality.
So this week, TechDirt's Carl Bode published a story about how his identity, now he's a staunch net neutrality supporter, his identity along with millions of others was used falsely to generate bogus support for the killing of net neutrality rules on the FCC comment system.
I see, sort of saying, oh, saying it should be killed.
So he's been writing to them, commenting, saying take this down, take this down, take this down, and they've been kind of dragging their feet and getting back to him.
And they finally did get back to him basically saying, look, we're not going to remove it, it's not really within our policy to remove any comments from the site, whether they may be— so the idea is that maybe this has been tied to a spam bot.
So the idea is that maybe millions of addresses were picked up by a spam bot and the same message was being pushed onto the FCC comment site.
So it happened, I think, 150,000 times, the same message from the same sender was being shown up.
Not someone who's— I can see why for if you're a provider of the internet, but I have not heard anyone really give me a good argument for why they think it would be a good idea to kill net neutrality.
If you think about landlines, you know, imagine if I could say, okay, I'm going to give you a really, really scratchy landline, you know, about 50 years ago, if you, instead of a really good one, depending on who you are, right?
So you won't be able to hear everything that you want to hear.
So, you know, kind of a landline should be a landline and internet should be internet and everyone should have equal access to it.
Once, you know, once they have access to it, they should be treated equally, I think, completely across the board.
One is net neutrality, in my view, should be a right for everyone who uses the internet.
So I think, you know, and it's not— net neutrality does exist in Europe, it exists in the Americas, but, you know, in a lot of places in Asia, it doesn't exist.
Well, it's got its problems.
The comment being that it hurts future investment and innovation.
One of the problems, of course, is in the States, not everyone— people live rurally and they don't have access to one or more ISPs.
There's only one that kind of operates in their area. So from an idea of competition and price, you don't have a lot of choice if you've only got one that's covering your area.
So it's not like you can kind of use the competitiveness to say, well, these people give me more bandwidth and these people give me less for the same price.
Inside our show notes, there's going to be loads of links on how best to make your argument, what pages to go to.
There's different news items to get your— if you want more information on the story. But, you know, I think don't ignore this one. This is time to pay attention.
So you want to know what's going on in the crazy world of vulnerability and exploits and hacking, you want to know what people are talking about on the darkweb, maybe what the new emerging threats are going to be, you need to sign up for the Recorded Future Cyber Daily.
It's a daily newsletter which arrives free in your inbox from the guys at Recorded Future, the threat intel firm.
And all you have to do to sign up is go to recordedfuture.com/intel. Thank you to the Recorded Future guys for supporting the show this week.
And make sure you go to recordedfuture.com/intel to get your free Smashing Security Cyber Daily Newsletter. And welcome back to the show.
And it's time now for Pick of the Week, our favorite part of the show. Pick of the Week. Pick of the Week.
Could be a TV show, a movie, a news story, a website.
You remember talking about going back through the archives. You remember we've spoken a few times about the Amazon Alexa voice thing?
And apparently he said I said to her, "Did you call the sheriff?" Okay. Now, that's not the thing to say in front of an Amazon Alexa.
Because apparently if you say that in front of an Amazon Alexa, it will then call the sheriff.
But that isn't actually my pick of the week. But that was something—
It's another TalkTalk situation. You know, someone hasn't been careful enough and a teenager has hacked their way in and commanded control. But no, no, no.
They gave this 15-year-old kid called Eddie access to their Twitter account for his work experience. And it turns out he's been an absolute social media hit.
They've been asking him questions saying, "What should we have for dinner, Eddie?" And he's been saying, "Oh, obviously chicken fajitas," he's been saying.
And then they've been asking, "What's the air velocity of certain birds?" And he's been providing the answers and Googling them.
And one guy, a guy called Adam Winston, said, "Would you rather fight one horse-sized duck or 100 duck-sized horses?" And he chose— Eddie chose 100 duck-sized horses.
And I just thought, what a great story, because we hear so much negativity about kids and the internet.
We hear so— there's so much unpleasantness on social media and on Twitter sometimes. You know, we have so many arguments over politics or whatever it is, or password managers.
And here was something which was just utterly joyful as you were overheating on the railway, probably on a slow train. You were at least being amused by them.
And I think it's been a bit of a PR success for Southern Rail. So I say well done to them and well done to Eddie the teenager for taking over the reins of the rails.
She used to be an actress and turned kind of activist feminist.
It's about the men's rights movement, which is a controversial subject and one I really had I've never looked into very much or heard much about.
Why are men asking for men's rights? Surely we've got enough rights, haven't we?
Several places have canceled their screenings of the film because—
And so a lot of these people that follow this movement and are leaders of the movement, it's kind of watching them deal with trying to make their point about men's rights and they do it in some pretty outrageous ways.
This guy has a website that he writes some pretty insane stuff on, and the way they set up the documentary is kind of explaining how their perception is in the world and then what this lady's perception of them was after spending a year with them and actually listening to what they had to say.
So she filmed the whole thing, and you know, it was— I think it was just an interesting take on something that I had never really put that much thought into.
And it's kind of, it's getting a good bit of buzz at the moment. So cool. I highly recommend it.
I think that they had points, they had relevant points, and the way it was presented, I don't know how it was supposed to make me feel, but I thought at least that it was— they were maybe kind of a misunderstood bunch and that they might not have represented themselves that well.
But in this documentary, you kind of get to see the other side of them and someone who's actually listening to them and trying to paint them in somewhat of a neutral light instead of a negative light.
And I, for all those real barbecuers out there, and by that I don't mean your little gas guys, I mean those with charcoal or wood, I am advocating the chimney barbecue starter from Weber.
For real, it is about £15, £20, or $30, and it's basically this chimney that you put on your grill and you put all your coal and your fire starter and paper or whatever, and it gets really hot really quickly, and it gets you moving, and it's fantastic, and I love it.
And because that was a bit of a weak tip of the week, right, Graham? You thought it was a bit weak, didn't you?
So, you know, the heat rises through it really quick and it gets all your charcoal blasting with heat very quickly.
But I used recently, I made this amazing chicken dish from an old Telegraph recipe, which I've included in the show notes because it's kind of a spatchcock chicken with a shallot dressing and it's awesome.
And the dressing works really well on grilled vegetables and halloumi and things like that as well. So it's good for everyone.
Thank you at home for tuning in. If you like the show, tell your friends, let us know what you think. Maybe even leave us a review on iTunes or Stitcher or something like that.
You can go to our brand spanking new website at www.smashingsecurity.com. Drop us a line at or follow us on Twitter. We are @SmashingSecurity.
It's not my fault. Twitter doesn't have the extra letter. Crazy, isn't it? Until next time, cheerio, toodle-oo, bye-bye.
Show notes:
Please check out the show notes for this episode of the podcast on the Smashing Security webpage.
Hosts:
Graham Cluley:
Carole Theriault:
Guest:
Michael Hucks
Thanks to our sponsor:
This episode of Smashing Security is made possible by the generous support of Recorded Future – the real-time threat intelligence company whose patented machine learning technology continuously analyzes technical, open, and dark web sources to give organizations unmatched insight into emerging threats.
Sign up for free daily threat intelligence updates at recordedfuture.com/intel
Thanks to Recorded Future for their support.
Follow the show:
Follow the show on Bluesky at @smashingsecurity.com, or visit our website for more episodes.
Remember: Subscribe on iTunes or your favourite podcast app, to catch all of the episodes as they go live. Thanks for listening!


Local Vaults have been removed from the Windows product which is now subscription only.
For an accurate summary:
http://www.androidpolice.com/2017/07/12/1change-manydeceits-1password-betrayed-users-disappointed-security-experts-moving-license-local-storage-monthly-cloud-subscription/
It's such a shame that 1Password haven't been honest with people.
They have a history of deceit; the Cloudflare leak being the most recent when they pretended no 1Password data had been leaked.
Google engineers called 1Password liars and published some of the leaked data. 1Password changed their tune and said it 'wasn't a security risk'.
With the exception of Windows,
"In short, you can still use your EXISTING private local vault with 1Password. If you're new to 1Password, get in the cloud with everyone else."
And on cloud security,
"The downside to the subscription scheme is that you're trusting 1Password.com with all your passwords. Although they are stored encrypted on its servers, they are accessed through your web browser, so anyone who manages to hack into the service could – potentially, worst-case scenario – screw around with the JavaScript code that's served to browsers to subvert the encryption and decryption process and thus break into a lot of people's vaults."
https://www.theregister.co.uk/2017/07/13/1password_not_killing_onprem_storage/
You can access the encrypted password vault stored on 1Password.com via the client app. No need to use the web interface if you're worried about Javascript webcrypto jiggerypokery.
Yes the client app is nicely designed (and doesn't rely on Javascript) but it still relies upon TLS to transmit your master password.
Because they don't use effective certificate pinning a rogue attacker could get a fake certificate. It raises the bar but such attacks have been demonstrated in practice by non-nation states.
They DO transmit your master password to the server – that's what authorises you to download the encrypted password database. I know in your video you suggested they didn't but (I think) what you meant was they don't transmit the second password using SRP – they call it an Account Key.
1Password 4 for Windows still supports local vaults I believe for those who want to carry on working that way.
But I do wonder how the average person would keep their passwords in sync without using one of the cloud options. (Yes, I know about wi-fi sync – which I *guess* 1Password 4 supports – but I suspect that may be beyond the typical user)
I'm more worried about people not using a ruddy password manager at all, than their issues with 1Password.
I believe you cannot purchase 1Password 4 any more, so that's out of the question for new users.
I don't think it's the cloud storage which has people up in arms; it's 1Password's reluctance to admit they've effectively shuttered the ability to use local vaults in Windows and they're making it MUCH more difficult for Mac users.
They've not been truthful with people – they want people to have a "conversation" (aka 'sales talk) via email before you find out that you can't purchase the standalone Windows licence any more. However you can purchase a standalone Mac licence – after bartering with them via email.
They should give people the option OR be honest and admit they're removing X, Y, Z features. It's their refusal to give clear, honest advice which gets people (myself included) angry. They then come out with crap like "we totally understand that you love 1Password"…
Your average person hypothesis is an interesting one. I'd argue that your average Mac user would find 1Password with iCloud sync the easiest because it's already setup on your Apple devices. No extra logins, account keys required. Just download 1Password, it finds your database in iCloud and you then enter your password. But this is exactly what they've removed; unless you barter with them to get the standalone licence.
Windows users, unless subscription based, are now fully out in the cold. They could have kept the ability to use your own cloud, or, retained the ability to use vaults on a local device; but no, it's gone.
I fully accept that they need to make money through the use of a subscription BUT at least give people the OPTION to keep control of it.
The largest proponents of password managers are people like you and me – we both understand computers but by alienating a large core of their 'expert' audience I can't help feeling they're shooting themselves in the foot. They could sell the benefits of their cloud service but by giving people Hobson's choice they're doing themselves no favours.
As far as net neutrality is concerned, we already in the UK have a multi-speed internet dependent on how much you pay. Whether that is access to cable being limited (let alone a choice of cable providers) or because you have to use a ropey old phone line because you live in rural Wales. The various packages that ISPs offer also don't advertise that fact that your speed is dependent on the contention ratio (ie how many other people are on the same line as you) and that you will need a 'Business' package if you want this to be lower. ISPs also have a 'Fair Usage' policy and can/will throttle your speed/access time if you break it.
That said, we could have nearly unlimited bandwidth for free UK wide including rural areas if the Government had gone ahead with using the National Grid for internet use. This was proven to work, but was suddenly cancelled….. not sure why?! Maybe BT et al know the answer to that??
You need to make a video of a virtual spatchcock-chicken-on-a-chimney barbecue with Carole cooking it and demonstrating the chimney fire enhancer thingy and Graham salivating, drinking beer and eating crisps, anticipating the delicious virtual feast and dishing out safety tips between sips. And you could have as a guest one of the people who barbecue shashlik at the Izmailovo Crafts Fair in Moscow demonstrating the finer points of smoke management.
The best password manager for Android is "Keepass 2 for Android"
Free, open source, available on all platforms. But the app is the safest, because it incorporated a keyboard to autofill user name and password. Also, you can keep it local, or sync to other devices and your own Cloud choice.
https://play.google.com/sto…
For other platforms, check your app store, or look Keepass up online. They have lots of tools to help migrate databases from most other major providers. And they had a thorough review of their code base last year, from an independent commission.