
Uber covers up a data breach, the noose tightens on net neutrality, and Bulletproof’s website spills the data beans.
All this and much much more is discussed in the latest edition of the “Smashing Security” podcast by cybersecurity veterans Graham Cluley and Carole Theriault, joined this week by umm.. nobody because they didn’t arrange a special guest.
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Hello, hello, and welcome to another episode of Smashing Security, episode 55, for the 30th of November, 2017. I'm Graham Cluley.
A hack which is said to have happened back in October 2016, but has only been made public a year later. Not because Uber didn't know about it, but because Uber covered it up.
I think you should just tell the story, just give the highlights of how it actually happened from what you've pieced together so far, because it's just fascinating.
They'd stolen credentials, which they grabbed from there to access an Amazon Web Services account where Uber had other information.
And via that, the hackers were able to make off with all this information. So far, so normal for a data breach.
But of course, this is Uber, which I don't know if you've ever traveled by Uber, but I found them— I have. Yeah, it's really convenient, right? It's a great app.
And you think, wow, this is amazing. I'm in a taxi. Woo-hoo. Working, but by all accounts, not that great a company.
Their security team, which was led at the time by Joe Sullivan—
Well, he moved on to Uber and he was spearheading the company's response to the breach by giving the attackers $100,000 in the form of a bug bounty in order to keep the breach quiet.
And please don't do anything with the data.
I think it's not so much the paying of the hackers because that does happen.
Of course, hackers do try and extort money out of businesses and sometimes it can be pragmatic, maybe to pay the hackers, that's one whole debate.
What I think is outrageous is not telling those users, not coming clean and saying we've had a security incident and trying to sweep it under the carpet.
So I think it's good that at least the new CEO has come in and, you know, however opened a drawer and found this hornet's nest and is coming clean, even though it's going to hurt the reputation.
It's not good for Uber as a company.
This is the only sensible course of action it can take because if any more cans of worms like this are discovered, it's gonna be the death of this. Well, would it though?
I wonder if, I mean, you know, I have to ask myself, would I not use Uber after this?
And they already have my credit card details, and I'm gonna trust they're doing everything right with that.
So I'm just gonna carry on using the service 'cause it's so useful when I land at some airport in the middle of the night and there's no, you know."
And convenience often wins over security, doesn't it? All right, well, after the break, we'll be looking at the stories which piqued our interest this week. So join us after that.
Hello, and today's episode of Smashing Security is supported in part by Netsparker.
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And one of the stories which really caught my attention this week is a trendy buttered coffee company called Bulletproof. "A lot of people ask why Bulletproof?
Why did you come up with the name Bulletproof? Here's the real story. Bulletproof isn't about being physically bulletproof. Bulletproof is about being highly resilient.
Who's bulletproof? Like Superman is bulletproof. That's what we all aspire to be, and that's actually what we have inside of us." Have you ever had buttered coffee, Carole?
And when you read up about it, the chap who founded the company, a guy called Dave Asprey, he claims to have spent two decades and over $1 million biohacking himself.
I think a biological hack is basically going on a diet.
But he claims that you can help — you can also similarly upgrade your brain like he lifted his IQ by 20 points, he says, and lower your biological age and learn to sleep more efficiently by drinking his coffee.
They've been sending letters to some of their customers, and they say that they identified in the middle of last month that unauthorized computer code had been added to their website on the page which operates their checkout, where you buy all your beans and ingredients to buy this mega coffee.
And this was going on from May 20th to October 19th.
Is that because their website was down? I don't understand. But apparently October 14th, you're safe. The other days, you've got a problem.
So you have to wait until your letter comes through to tell you if you've got a problem with this or not.
I thought that maybe what they've done is perhaps a little bit unwise because clearly they've written their own checkout code, right?
They've got their own routines on their website, which are asking you for all of this information to be plugged in. And it sounds like they did a pretty poor job.
And that is particularly embarrassing for Dave Asprey, the CEO of Bulletproof. He says that we take security of our customers' personal information very seriously.
Everyone has that ready in their clipboard to cut and paste in every time they have a breach. And they're working hard to strengthen the website.
But the embarrassment for Dave Asprey is he used to be a bit of a bigwig in the security industry.
He used to be director of product management at NetScaler, which was later acquired by Citrix, VP at Blue Coat, and get this, vice president of cloud security for Trend Micro. Eek.
Eek, eek, eek. So that's rather embarrassing, isn't it?
And maybe he needs to drink some more buttered coffee to amp himself up in terms of writing some more secure website code and preventing bad guys from coming in.
They just think, oh, I can update a plugin or I can, you know, just do a few little things and things get out of date or things can be broken like this and there's no one there to spot this stuff.
And they really should probably have spotted that code had been changed on their website for that length of time, particularly on such a critical part of their website where compromise is basically disastrous, isn't it?
Well, they said they're going to reimburse affected customers for any reasonable documented costs if your bank refused to pay you back.
So the bad guys have got a couple of years to take advantage of it unless you change your number. Obviously, always makes sense. Keep a close eye on your credit card payments.
Look for any unusual transactions and wake up and smell the Java. Let's hope their website wasn't written with Java. That would be awful, wouldn't it?
I mean, that would be even worse. So, Carole, we don't have a guest this week, so what's your story?
This is the order to roll back the 2015 net neutrality protections that the Obama administration put in place.
This rollback means that internet providers like Verizon and Comcast and AT&T will be able to block content. So this is online services, apps, and websites.
And they can also throttle internet services, basically artificially slowing speeds and fast-lane those that pay more.
So, you know, imagine, for example, you snuggle down to binge some Netflix only to find that your ISP has made it unwatchable just by throttling the bandwidth.
Or imagine you can't access Facebook or other internet services, or you only have a set number of hours each month.
Otherwise, you go for a cheap option where you sort of get a second-class internet.
Imagine also maybe a sensitive political brouhaha is gaining steam and the ISP decides to block information on the topic or just provide you with a single point of view. So—
So in other words, you can't rely on local legislation to protect you.
So according to The Verge, there's only one rule left here that ISPs have to publicly disclose when they're doing these things.
So I guess I might say that on the plus side, you're always going to know when you're getting fucked. I'm just trying to shock you a little bit, wake you up, you know?
Come on, I've sworn twice now. Now, the FCC gave the public just 3 weeks to send feedback before the vote's going to be put up and the final decision is going to be made.
Now, the question is, why would the FCC reveal this over a holiday weekend?
You know, they're probably hoping that Americans are too busy stuffing their faces with sweet potato and marshmallow and turkey and all the things that they eat.
So basically thinking people would be too distracted by their gorge fest to pay any heed to a boring net neutrality story. But boy, did they get it wrong.
And as Slate puts it, "If you're concerned about the fact that the internet could be a very different place in less than two months, now is a very good time to rabble-rouse." So there's a few things going on right now.
One is battleforthenet.com. This is—we've talked about these guys before in an earlier podcast, but this is a site that's dedicated to saving net neutrality.
And they've registered already 500,000 calls to Congress on this issue. And protests to oppose this draft are being organized outside Verizon stores across the country.
And these are going to take place on December 7th. Free Press Action Fund has set up a team internet, #TeamInternet.
There's a dozen new petitions to fight net neutrality on change.org. Reddit is just slammed with people calling for action.
And Reddit is actually, there's a really good—I'm gonna put this in the show notes—there's a really moving post actually by Reddit to the community and it's a great read.
So all these things are going on. So those people that wanna get involved, there are things that you can do. What not to do, however, and this is based on a segment on Fox News.
So some activists have been going to Ajit Pai's home in suburban Virginia with signs directed at his children.
Families should just remain out of it. Don't harass people at home. I think they should be completely left out of it.
Now, the fact that Donald Trump appointed Ajit Pai to be FCC chairman, and one refers to net neutrality as "Obama's net neutrality," seems to kind of have radically politicized this whole issue.
And from an outside point of view, I really urge people to ignore the politics here.
This is more about deregulating a service that many see as the backbone of everything—of innovation, of communication, of technology, a free and open internet.
And I don't want it to wither and die. I don't want it to be censored.
I mean, it's just going to end up with the internet costing you more, or you being a second-class citizen because you can't access certain sites or use certain web services.
And if they don't have the cash in their back pocket to pay for that super slick highway.
So I say, if you agree—if you think net neutrality is a good thing, you should go and do something about it. And there's loads of links in the show notes here.
But if you don't, I expect you have your own good reasons, and they're simply beyond me.
And what happened was in 2005, a small phone company based in North Carolina basically began preventing its subscribers from making phone calls using that internet application Vonage because Vonage was a competitor in the phone call market.
This action was obviously anti-competitive. So consumers complained and the FCC promptly fined the company and forced it to stop blocking Vonage.
NetSparker is a web application security scanner. It can automatically find the flaws in your website security and fix them before hackers can exploit them.
You can try it out right now. To demo from www.nitsparka.com/smashing. On with the show. And welcome back to that bit of the show that we like to call Pick of the Week.
Doesn't have to be security-related necessarily. And my pick of the week this week isn't security-related.
So rather than grabbing your mouse, you can just quickly flick a finger and pause a video by pressing the K button.
But listen, listen, fast forward with L, rewind with J, or you can watch frame by frame, forwards or backwards, by pressing the dot or comma key.
Yeah, it's pretty neat. So that is my pick of the week.
Okay, there you go. Click on that and tell me if you read about this and then tell me why, if you have, why it's not interesting and why it wasn't your pick of the week.
And the reason why Thom Baker's in the news this week— I don't like to talk too much about Doctor Who because this could become the Doctor Who podcast.
It was called Shada, written by Douglas Adams, and it was never completed.
And right at the very end, apparently— spoilers— of the show, they have some live footage of Thom Baker, who's now about 83 years old, in his Doctor Who costume in the TARDIS.
They actually filmed it on a grubby old videotape studio with the old console and everything, so it looks like the real thing.
Him there with his shock of white hair now, of course, and he's got a few lines and it's rather gorgeous. And— oh, sorry, I fell asleep.
Hey, you were the one who thought this should be my pick of the week!
So my pick of the week this week is an interview show and podcast called The Rubin Report, and specifically its most recent episode, which is on bitcoin.
So The Rubin Report, if you're unaware, is a political talk show that airs on YouTube and it's hosted by Dave Rubin. And it is actually also a podcast.
That's where I first heard about it.
And I've listened to a few shows and think it's quite a cool little podcast where Rubin interviews some amazing person, an author, an activist, a journalist, comedian, professors, actors, et cetera.
The latest one is called Bitcoin: How Does It Work? The interviewee is a first investor in Bitcoin.com and Blockchain.com, and he's by name of Roger Ver.
And it's a really good overview to help you understand the bitcoin cryptocurrency's ins and outs.
And it's about an hour long, and it's a really good show to keep in your back pocket over the holidays if your in-laws or someone starts asking you to explain what all this bitcoin stuff is.
Because you can send them just the link to the YouTube, or if they're podcast listeners, you can send it to them.
Are you— because bitcoin price, they've been zooming up.
So it's no surprise that this person, Roger Ver, is obviously going to be touting the joys of bitcoin and blockchain, right?
Because he certainly has money to make out of it, but he makes a lot of good points.
You know, they're all in the press about how much money is going to be made, you are going to be asked about it, right?
So may as well have an easy answer to explain because what if your parents want to start investing in it, right?
If you want to follow us on Twitter, we're @SmashingSecurity without a G. And we're also on Facebook. Look for the Smashing Security group up there. And we've got swag as well.
You can buy not just t-shirts, you can buy mugs and you can buy cushions.
All that remains is to say thank you for tuning in. If you know someone else who might the show, please tell them about it. Until next time, cheerio, bye-bye.
Hosts:
Graham Cluley:
Carole Theriault:
Show notes:
- Uber paid hackers $100,000 to keep data breach quiet
- Bulletproof breach notification letter to customers (PDF)
- Bulletproof Coffee lacks bulletproof security: Nerd brain juice biz hacked, cards gulped
- Net Neutrality: What You Need to Know Now
- Racist, threatening attacks on FCC Chair Ajit Pai won't save net neutrality
- Americans are spending Thanksgiving fighting for net neutrality
- An update on the fight for the free and open internet
- Google YouTube Keyboard Shortcuts
- Tom Baker returns to finish shelved Doctor Who episodes penned by Douglas Adams
- Bitcoin: How Does it Work? (Roger Ver Interview)
- Smashing Security on Facebook
- Smashing Security merchandise (t-shirts, mugs, stickers and stuff)
- Support us on Patreon!
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If you want to automatically check your web applications for cross site scripting, SQL Injection & other vulnerabilities and coding errors that can leave you and your business exposed to malicious hacker attacks, then you need Netsparker.
Try it out now by downloading a demo from www.netsparker.com/smashing
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Very good your podcast.