
Facebook says it’s sticking up for the little guys as it picks a fight with Apple, there are testing times on the trains, and Twitter takes a tip.
All this and much more is discussed in the latest edition of the award-winning “Smashing Security” podcast by cybersecurity veterans Graham Cluley and Carole Theriault, joined this week by Ray [REDACTED].
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This transcript was generated automatically, probably contains mistakes, and has not been manually verified.
Hello, hello, and welcome to Smashing Security episode 227. My name's Graham Cluley.
It's all optimism and hope and happiness here. And in the United States, everything seems to be dandy. This is the best week of the entire pandemic.
I think one of the ransomware groups made a little bit of a boo-boo and accidentally picked the wrong target and is now trying to do a PR campaign to clean it up a little bit.
And it's also causing ripple effects across the economy, including our petrol prices.
Yeah, well, we like our cheap gas and we like to use that all the time, but it's surging to $4 and $5 a gallon, which is not a liter, by the way, a gallon.
Here in the UK at least, there is some sunlight beginning to dawn.
Boris Johnson has told us that from next Monday, we are welcome to have casual sex and one-night stands once again.
But of course, you know, the serious side to these things: countless people have tragically died, businesses have been ruined, jobs lost.
Some of us have managed to cling on to our jobs, but some of us may have found ourselves having to take on new responsibilities to cover for workmates who've left the company.
One way I came across the other day was to stop referring to it as lockdown and start referring to it as Locky D. Lame. What do you mean lame? Lame. Locky D.
Not to be confused with Locky D, of course, a ransomware attack.
But yeah, you know, people have been providing services, not just the emergency services, public services, public transport, such as those who work on public transport, like the employees of the West Midlands Trains organisation here in the UK.
Now, there we had a company which wanted to say thank you to its staff. And what's a great way of incentivising staff when they've been working hard? RAY [REDACTED]. Oh, gifts!
Okay, I'll just do it as though I've got a blocked up nose. Dear all, thank you for your hard work.
We realise that a huge strain was placed upon a large number of our workforce as a result of COVID-19.
We would like to offer you a one-off payment to say thank you for all your hard work over the past 12 months.
He's the boss, right, of West Midlands Trains.
But maybe they're worried it's gonna leak out and it's different for different people. This sounds interesting. Let's go sneak around and see what's going on.
I imagine I might do that. RAY [REDACTED]. Sure.
So maybe you have to enter your details when you get to this link.
So of course, people clicked on the link, and because this is a cybersecurity-related podcast, you've probably already guessed.
RAY [REDACTED]. Not that I'm aware of, but I would have clicked the link just to see if I got more than the next guy.
It was the promise of thanks and financial reward which convinced you to provide your details." Do you know what my view is on this?
And then the new boss flew in to try and reassure us, and we were thinking, what have you done? You've got rid of all these people. We're going to have to do their work for them.
You're a [MASKED]. You got rid of the wrong people.
The other day, the CEO, he invited all of our senior managers into a room and he gave us all a prize. He said, he gave us all a brand new iPad.
And this was in the days when getting an iPad was a big deal, right? Most people didn't have an iPad.
You thought, I don't care about Tony and all the other people in the major— I don't care about them anymore, I'm getting iPad. So he carried on.
"I'm gonna give each and every one of you a chance to win." And I think, "Oh, okay." He's only gonna offer us one iPad.
Why did he dangle this opportunity in front of us and then just rip it away from us. Well, that is what West Midlands Trains have done.
They've sent this email saying, we're going to give you something lovely, and then they said, nah, nah, nah, nah, nah, that was actually a phishing test.
And I thought, what an amazing, extraordinary way to disincentivize your staff.
This concept, this idea about what kind of phishing simulations can you use, this is a very, very contentious debate on InfoSec Twitter.
This is all going back to the GoDaddy days from last December.
People have argued, is it— can you, for example, send an email saying, here's your COVID-19 results, okay, as a phishing exercise?
Or in America, can you say that there's been a school shooting at your kid's school, right? Because people would immediately click those, right?
What happens is, and by the way, about two-thirds of InfoSec Twitter says no, you cannot do this. There are lines you cannot cross, right?
Lisa Forte says, you know, we are the good guys and all phishing exercises need to be ethical and appropriate, period. There's no, you can't do anything this.
You can't take away people's iPads. You can't talk to them with an iPad, right? Leslie Carhart had pointed out that everybody thinks when they first get a phishing internal exercise.
Oh, I can get them, I can get them, I can get them. But that's a problem of the toxic culture of thinking the user is the weakest link. I mean, we're trying to educate people.
Now, by the way, I would have fallen for the phish that you just mentioned. I would have totally fallen for it, 100%. But we're trying to educate groups.
And also, when something happens, you're gonna need these people to be on your side. You're gonna need them during an incident response.
You don't want them hating you right out of the gate, which is what Leslie pointed out.
We are actually going to give you a bonus. There should have been something that.
They think it's cynical and shocking. They're almost threatening to go on strike.
I mean, maybe that is a more likely phish to receive than some bland one coming from—
Right, just so that they know what it feels like. Yeah, yeah, let's just do it.
Let's just do it randomly to everybody just so that they can feel what it's like to feel true terror in their bones, just so that when it really happens they know what to do.
Good idea. I like— RAY [REDACTED]. So I'm very surprised.
I'm very surprised with a unionized workforce that nobody thought to talk to someone from the union beforehand, because you can really run afoul of unions and they can tend to hit back.
Thankfully, it was an exercise without the consequences of a real attack. RAY [REDACTED]. And we take security very seriously.
Well, I can offer my, it's rather exclusive, to be honest, my patented way to never fall for any phishing tests run by your IT team. Are you ready for this?
So Ray, Ray, what have you got for us this week? RAY [REDACTED]. Okay, I want to talk to you a little bit about Twitter.
So Twitter has a history of rolling out innovations and enhancements that the users were already using, right?
So putting an @reply, the retweet, even the hashtag, these were things that the users were using and then Twitter kind of embraced them and made them part of the product, right?
And along those same lines, Twitter has just rolled out something that they call Twitter Tip Jar, which allows users to tip creators with a variety of payment options.
You can do it over Bandcamp, Cash App, Patreon, PayPal, and Venmo.
Okay, and what Twitter does is it basically facilitates the tip directly to the user, but Twitter's not taking a cut.
It's not taking a percentage, it's just basically doing that link.
So let's say I put out an art piece on Twitter with what, with a cash request, saying, who wants to buy this thing? RAY [REDACTED].
You just post your artwork or your poem or your joke, right? And people just decide they want to tip you a dollar or a quid or maybe $2 or whatever.
It's very small micropayment, like a hat tip, for sure. And users were already doing this using tip bots and cryptocurrencies and even Dogecoin, by the way.
This is the only use for Dogecoin, I think, where you could just send people micropayments and just, it would just kind of go over to that.
And also if somebody had a viral tweet that went mega viral, they would often put their Cash App address. Hey, listen, I'm a starving student, send this to here, or whatever, right?
Okay, so Twitter rolls this out and they tie it to Bandcamp, Cash App, Patreon, PayPal, and Venmo.
Okay, and just to give you an idea, Venmo has about 40 million users, Cash App has about 30 million, Patreon has about 6 million, and PayPal has 360 million. So PayPal's the winner.
Venmo I've only recently heard of because I heard congressmen hire hookers or something from them. RAY [REDACTED]. Correct, correct. That's the famous hooker one.
And Bandcamp is to support musicians. Oh yes, like independent musicians and very, very popular. The best one, by the way, by far is Patreon. I encourage everybody to go to Patreon.
It's a good way to support your favorite podcast. But anyway, okay, so back to this. So PayPal has 360 million users, okay?
They're always making security faux pas, so to speak, around things like multifactor authentication, data leakage, API abuse.
And people that abuse PayPal know ways to basically harass people, get other people's accounts frozen and everything else. So Twitter announces that you can do this tip jar.
And again, they're rolling it out so that the creators have it.
Anyone can tip, but only certain people can receive tips, including creators, journalists, experts and nonprofit organizations. Okay.
Within minutes of even hearing about this, Rachel Toback, who is the CEO of SocialProof, immediately found a flaw in the system, which is you can tip a complete stranger, and if you leave everything the default settings, which people just click, click, click, click, you get their physical home address.
Their home address.
And then not long after that, a former FTC chief technologist named Ashkan Sultani found that you could also reveal their user's email address, even if no transaction took place whatsoever.
Now, there is a way that you can hide this if you go in and change it from goods and services to friends and family.
But just like everything else, the vast majority of people aren't going to remember to do that.
And is it really friends and family if I send Carole Theriault $2 for her beautiful artwork that I saw on Twitter? I'm not sure about that. So this blows up, okay?
And where else does it blow up but on Twitter?
And it sparks this huge debate with people like Brian Krebs and Marcus Hutchins, famous for the WannaCry fix, saying that there's a ton of ways that people can use fraudulent credit cards to harass or shut you down.
So this has basically become a PR nightmare for PayPal.
But Twitter, on the other hand, takes the high road immediately and thanks Rachel Toback and says, this is a good catch, we appreciate it.
We can't control the revealing of the addresses on PayPal side, but we will add a warning for people giving tips on PayPal so that they are always aware of this.
So this has been the big controversy of this week.
So by using this technique, people who were receiving tips would receive your address, but now Twitter is gonna give you some sort of warning that PayPal will pass on your address unless you mark this as a friends and family transaction.
Is that right? RAY [REDACTED]. Well, we don't know what PayPal is gonna do yet because typically when they fix issues, they do it silently.
Like in the past when there was a multifactor workaround, they just suddenly did it very quietly. But the problem is data leakage.
It could be an email address, it could be a physical address.
There are things you can do on disputes where by default, if you use a MasterCard on dispute, both parties can see each other's PII, right? So that's another hole that's there.
So most likely PayPal will take some steps to adjust this because they want to be in the lead on the Twitter tip jar. But we don't know exactly what they will do.
In the meantime, just like a packet of cigarettes, there'll be a big warning that says your data is being leaked or be aware of the fact of this, which nobody will probably read, and people will continue to leak their data.
Is that right? Is that what was happening? RAY [REDACTED]. Correct, correct. And you don't even have to send them anything. Yeah.
And in addition to that, if they want to harass you without you knowing that they're doing it, they can take that email address and associate it with criminal activity, and PayPal will often just shut you down and suspend your account.
Like, if they see your name in the dark web, that will happen just pretty much without any trial or any kind of a jury.
Do either of you think people today are aware of how insidiously they are tracked via devices, or do you think it's— we're in our little echo chamber and we're talking to each other constantly about it and they don't really hear it at all?
I don't give that information out publicly, but if you are, okay, can you check your iPhone? I want you to think of an app in your head, just an app that you use regularly.
And I want you to go to the App Store, and I want you to search for it. RAY [REDACTED]. Okay, got it. I'm gonna do PayPal.
I went to PayPal's because we're beating up on them today. Okay. And there is a list of things that they are collecting and linking to me.
And probably about 6 of these I would not be expected. So purchases, locations, financial info, contact info. That's fine. User content, browsing history, search history, identifier.
Why do they need any of that?
So on any app page now on the iPhone App Store, you can scroll down inside an app description and you will find an app privacy section.
And then in there, it's gonna be listed what kind of stuff is going on.
And this is the result of a promise that Apple made about a year ago saying that it was gonna start taking privacy more seriously.
iPhone, iPad, and Apple TV apps now required to request users' permission to track users' activity for data collection and ad targeting purposes.
In other words, they need to tell you and you need to say, yeah, I'm fine with that in order for apps to be able to collect that data. That's basically the shorthand of it.
RAY [REDACTED]. Is it all or nothing? Can I give them a couple things and not the rest of them?
They're so awash with cash, I very much doubt anyone working there knows what their bottom line actually is. But Facebook went so far as to take out a full-page newspaper ad.
Maybe you saw this, one of you, Ray, maybe, claiming that the change would not just hurt Facebook, but would destroy small businesses around the world.
They said every mom and pop, every mom and pop dry cleaner will be out of business if we can't slurp your data.
And it was like, you know, kind of FT style color pink background kind of thing to look really serious.
No pictures, nobody sitting there making friends, none of that stuff they normally use. It was like a serious message.
Now, shortly after, the Apple CEO Tim Cook attended a data privacy conference and he delivered a speech that harshly criticized Facebook's business model.
And the thing is, the worldwide global mobile advertising industry is worth $189 billion. So it's not chump change. Yeah, it's a lot of wonga, isn't it?
And until now, apps have been able to rely on Apple's IDFA to track users for targeting and advertising purposes. So if Graham, for example, had done a few searches on cupcakes—
This has all happened since iOS 14.5 came out, so that's about a month ago. But there are 14 categories of data that Apple have stipulated that they need to alert to.
Kind of complicated for the developers as well. They need to go through everything that they collect and go, is this a purchases or does this fit into contact info?
Is this a search history or is this a location issue or is this financial?
And they were sitting there with their big straws, snarfling, snarfling, snarfling all your stuff. And no one was the wiser. RAY [REDACTED].
And if you think about it, Facebook was actually asking you if they could use Bluetooth.
But they weren't telling you that they were using Bluetooth to see who you were around when you were using your credit card, which is not anonymized data.
They can actually extrapolate that. And so now they knew where you were, whether you checked in, if there were other Facebook users nearby.
I mean, it is a very slippery slope, right?
And I don't even want to bring up the other stuff like Cambridge Analytica and all that, but yeah, 13 out of 14 on the— you said there's 14, right?
It's not about— shush, shush, shush, shush. RAY [REDACTED]. So, Carole, my PayPal one, they want 13 of the 14 categories.
You see, the only one they don't want, the only one they don't want, is— or the one that they say data is not linked to you, they still probably want it.
Data is not linked to you is diagnostics, which is the only one I would really want to give them.
I mean, I don't even want my wife to have my search history.
Now, Thorin, an editor at The New York Times, he does product reviews for a site like Wirecutter. He looked into the app tracking disclosures of 250 iPhone apps.
Okay, now these apps included the top apps of 2020, popular games, browsers, weather apps, streaming video apps, photography apps, Notes app, dating apps, shopping apps, news apps, health and fitness.
So basically—
Weather apps share tons of data about you. For sure. I don't think most people would assume that.
They would just think it's gonna have my location 'cause it needs to know my location. Yeah, location. What other information do they collect about you?
Why don't you just go on your phone, Graham, and just—
Ray, can you look in your weather app? RAY [REDACTED]. Yes, I actually did know that about weather apps and fart apps.
The apps that just generate fart noises, they also ask for a lot of data from you because they're free. They're free. Like F-A-R-T? Yeah, they're free.
Oh yes, when the App Store first opened, they were all the rage. You could make fart noises on your phone.
They were free and they didn't have ads. And there's an old expression on the internet that if you're not paying for the product, you are the product, right?
So the fart apps were tracking everything. They wanted to know everything about where you were and everything, all of your taps and everything else.
And actually, the Android versions of them, you know, in many cases were even like exfiltrating data as well on that side.
So what you can do, listeners, go check if you have those apps on your phone and see what they're taking from you.
Other findings were that of the 250 of the apps that they looked at, 60% had a data used to track you label, basically having to have a label by Apple because they fit into one of those 14 data tracking categories that they've set out.
Of those that were tracking you, most of them was for advertising, 70%. Is that surprising? Not at all to me. But 20% use contact info.
And that really bugs me because if you think of the information, all the addresses you have in your phone, business friends, family, and that someone can just go in there and snuffle it up and know exactly who your contacts are is outrageous to me.
RAY [REDACTED]. Well, the contact thing is particularly bad because the people that are in your contacts never gave their consent. Right!
So if I have tons and tons of notes about them, like their children's names, kids' names and birthdays, and when we last met and all that other stuff, that other person never said, "Oh, you can give this to the weather app," right?
I mean, that consent issue is a little bit fuzzy. And I mean, I've even had issues with Signal about this because Signal wants your full contact database as well as Clubhouse.
I mean, almost every app that ever asked for contacts, I generally want to either give them dummy contacts or none.
Oh, it's got to be at least half. It's got to be half.
I don't want to know.
I want them to, I don't even want to know about it.
So you can go to settings and you then scroll all the way down that ginormous list to privacy, which is in the section that starts with general and ends with privacy.
And then scroll in there to the second one and it says tracking and little yellow icon. And then you can turn off allow apps to request to track.
And what that means is it tells all apps, these people do not want to be tracked anywhere anyhow, so don't even bother asking them. Don't even ask them. They don't want to know.
I am curious about Facebook because I actually thought Facebook was making way too big of a deal about this and they should have just let it blow over.
But hearing 96% of the people said, No, I could see why Facebook is in real, real trouble. And I would think Google would be upset too.
I mean, their entire model is about tracking behaviors.
And boo hoo hoo that it's getting hit in the chops because they were taking advantage of an unwitting audience. I'm really pissed today. Yeah, yeah. RAY [REDACTED].
So the classic story on the iPhone was the apps that asked to access your pictures.
Okay, you would think, oh yeah, I've got to give it access to my pictures because I might want to share a picture.
You might be giving them access to all of your pictures rather than just—
So most people would be like, then— so now I have noticed now you can say just the recent ones, or just the current ones, or ask me every time, which I think, ask me every time, is probably, as annoying as that might be, I think that's probably the right answer.
None of the nudes. None of the nudes.
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And welcome back, and you join us on our favorite part of the show, the part of the show that we like to call Pick of the Week. RAY [REDACTED]. Pick of the Week. Pick of the Week.
Could be a funny story, a book that they've read, a TV show, a movie, a record, a podcast, a website, or an app. Whatever they wish. Doesn't have to be security-related necessarily.
Better not be. Well, my Pick of the Week this week is not security-related. I love podcasts. No, really? And I—
Not all—
Some aren't active anymore, but there's quite a lot of them. I do love the Beatles, right? I'm obsessed with the Beatles, and there are two podcasts.
I'm actually a bit confused because I think it started as one podcast and seems to have split up into two different podcasts. It has an overlap in the hosts.
So I'm gonna recommend both of them. There's a podcast called One Sweet Dream. RAY [REDACTED]. One Sweet Dream.
And they talk about Lennon and McCartney. McCartney in particular.
And what makes these podcasts so interesting to me is that they're approaching the whole relationship between these two leading— obviously the two main songwriters in the Beatles— with a very different way from the way in which I've read many books in the past and many of the other podcasts I listen to as well.
And the way they describe it is they say, look, we're approaching this from the viewpoint of some emotional intelligence.
They're looking at what people say and what they do, but trying to understand how people may have responded to different things which were said.
Thought-provoking and different podcasts— well, I say podcasts, a couple of podcasts. And I found it very interesting. I don't agree with everything, but I don't—
These two podcasts do take a very different view on the Beatles from others I've listened to, and it's quite refreshing.
So they're called One Sweet Dream and Another Kind of Mind, and don't slag them off till you've tried them out. I've been told. Okay. Ray, what's your pick of the week? RAY [REDACTED].
Well, economists are always trying to figure out if there are unique indicators of an economy recovering, right?
They look at things like diaper rash, because apparently diaper rash goes down when people are more confident in the economy because they change their kids' diapers more often rather than trying to stretch them.
What we're really interested in for this particular topic is the UK and specifically London. How is it doing reopening?
Now, before I tell you about this index, I have to ask you this question as an American.
When we go to London, we often go to this place, but none of us know how to say it correctly. Is it pronounced Pret-a-Manger?
So Bloomberg has compiled an index that looks at ready to eat or Pret A Manger and basically compares sandwich, croissant, and coffee sales prior to COVID beginning.
Baseline was the week before the schools opened and then calculates a percentage towards recovery of each area of London that you can actually see how people are recovering and how often are they going to Pret A Manger, right?
Yeah, I love it. Now, this is not a perfect way to judge it, but it's great.
You can look at things like the suburbs, you can look at Yorkshire versus London City or Manchester or whatever those are and see how many people are recovering and going back to the Pret A Manger.
And the airports seems to be the last place that people go - the airports are sagging quite a bit.
They don't actually say what they're ordering or whatever, but the London suburbs is almost 86% now.
So that means that a lot of people are venturing out, and a lot of those people are venturing out and getting coffee and croissants.
So that is the Pret A Manger, or if you're American, Pret A Manger index. And by watching it over time, you can see London getting back to normality.
So this is Félix Vallotton - there's another French name for you. Well, Swiss name. He was born mid-19th century, and he's basically considered the innovator of woodcut.
This is where you cut wood and make an image, kind of like lino cuts, that kind of thing.
He made over 120 of these woodcuts through his career, but he is said to have felt he achieved perfection in terms of woodcuts when he did this one series called Intimités, or intimacies.
And once he did these, he moved on to painting after this. He was just like, "I've hit the Mecca, I'm now the Shangri-La of woodcut, and now I don't need to do it anymore.
I'm gonna become a painter." And if you get a chance to check out his paintings, I've put links in the show notes — I think they're beautiful and amazing.
So I was doing some online research on this guy, and I came across this app called Unframed VR. Now they've developed an experience where viewers can be immersed into a work of art.
What? Yeah, so you're gonna see this in a second. So they've done a number of these different artists, but they've also done one on Félix Vallotton's intimacy woodcuts.
And I'm going to just show you what it is. This is on YouTube. Now it's a video — I'm starting you in 32 seconds because it's obviously really slow and sensuous, right?
We don't have a lot of time for that stuff on this show. So here's the link.
Now, what's cool about it is if you guys watch this, click on the link, and if you watch it, you can actually scan around you're kind of in the middle of the work.
And you can start spinning it around you and looking up and down so that you can see the line of cuts from it — you know, the wood cuts from totally different perspective.
You're completely immersed. It's kind of cool, huh? RAY [REDACTED]. Let me put on my Oculus. Hold on, hold on a second. Let me put on my Oculus.
Tracing my curves — it's in motion too, it's moving as well.
And it's quite exciting. So yeah, that's my pick of the week.
What's the best way for folks to do that? RAY [REDACTED]. Well, they can find me on Twitter by going to @Ray[REDACTED]. I just recently joined Darknet Diaries as well.
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Greeting from Germany." Well, greetings from the UK and thank you. And also from Mr. Ergo, "Changing the world for the better with a laugh.
It mostly only takes a few seconds until my first laugh. I'm fairly new to the podcast and I'm already addicted to the show.
They've managed to give you the latest updates but keep it light and understandable for non-security professionals.
And they are just hilarious with each other." Well, it's called bickertainment, right? And we're masters at it. Thank you guys for these and all the other reviews we got.
And please keep them coming. They just make the show so much more fun to do. Plus, I get to do this little segment, which I kinda like. See you guys next week.
Hosts:
Graham Cluley:
Carole Theriault:
Guest:
Ray [REDACTED] – @RayRedacted
Show notes:
- Train firm’s ‘worker bonus’ email is actually cybersecurity test — The Guardian.
- Anger Over Shocking Covid Bonus Stunt At West Midlands Trains — TSSA.
- Researcher calls out privacy flaw in Twitter’s new ‘Tip Jar’ donation feature — The Daily Swig.
- Twitter's Tip Jar Privacy Fiasco Was Entirely Avoidable — Wired.
- We Checked 250 iPhone Apps—This Is How They’re Tracking You — Wirecutter.
- 96% of US users opt out of app tracking in iOS 14.5, analytics find — Ars Technica.
- App Privacy Details on the App Store — Apple.
- What is App Tracking Transparency and how do you block app tracking? — MacWorld.
- Daily iOS 14.5 Opt-in Rate — Flurry.
- If an app asks to track your activity — Apple Support.
- Another Kind of Mind – A Different Kind of Beatles Podcast.
- One Sweet Dream podcast.
- The Pret Index: Pret Sandwich Sales Show Where U.K. Workers Are Returning to the Office — Bloomberg.
- Unframed : Intimacies, Félix Vallotton — YouTube.
- Unframed, a virtual reality serie about Swiss painters.
- Smashing Security merchandise (t-shirts, mugs, stickers and stuff)
- Support us on Patreon!
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According to the OneLogin IAMokay Mental Health Survey, more than 77% of technology leaders have said that their work-related stress increased due to the COVID-19 pandemic.
As a result, CISOs and IT executives have been under ever-increasing pressure – leading to deteriorating mental health, addiction issues, and even suicidal thoughts and tendencies.
OneLogin’s message? You’re not alone. Attend their live event on Weds May 26, “Keeping the Mind Clear and the Company Secure” at smashingsecurity.com/oneloginiamokay
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