
Mensa – the social club for people with high IQs – is accused of not being so smart about security, an Indian TV journalist gets an unbelievable job offer from Harvard, and we take a look at what’s being going on with GameStop short selling.
All this and much more is discussed in the latest edition of the award-winning “Smashing Security” podcast by cybersecurity veterans Graham Cluley and Carole Theriault, joined this week by Mark Stockley.
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Like, we have to look behind the picture, and then the sunlight will come through the window, through the crystal in the staff, and it'll illuminate a bit of the floor, and then we'll take up the carpet, and then there'll be a little effigy, and then we put that on the bag of sand, and then the portal opens, and we join Mensa.
Hello, hello, and welcome to Smashing Security, Episode 213. My name's Graham Cluley.
And the people who go to college to learn how to do this are the people who really want to learn how to do this. You know?
We were given about three minutes' notice this time, weren't we? By the way, tomorrow morning, you're a teacher again. Go tell all the people you work for.
I'm just going to post these questions on Twitter and get other people to answer them for me.
I have a theory that nine is the age at which UK school maths exceeds the average parent's ability to do school maths because you start getting into things like perfect numbers and factors and stuff like that, which is useful everyday stuff.
Now, coming up on today's Smashing Security show, Graham, what do you got?
And actually, I'm not actually convinced that IQ tests are worth anything or tell you anything useful anyway.
And everything's better. I like that.
I need to hang out with other people who also chose to join the club after scoring highly in an IQ test.
All members of Mensa feel compelled to tell people, and they will put it in their email sig and say that they're members of Mensa.
Mensa is in the news with allegations that they haven't been very smart about their computer security. You may have spotted in the Financial Times—
And he says he has been trying to convince their leadership team for the last couple of years that they need to stop storing passwords unsafely.
He says that their passwords are basically stored in plaintext. They're not salted, they're not hashed, and if someone got hold of them, they would be able to exploit them.
Hopkinson says that sensitive data was being insecurely stored by Mensa, which included the IQ scores of members and failed applicants, Carole, as well. You wish.
And he wrote this open letter.
He said, "If a breach is found to have taken place," because there were rumors that Mensa had maybe suffered some kind of security breach, he says, "I've got no faith that the board and the office will report it adequately or take sufficient action." Oh my God.
For him to go to a board meeting and say, "Guys, guys, guys, we need to take this seriously." And they're like, "Yeah, no, no." And then he goes to the press?
Could you explain that to me again?" "I said, no, look, the password is stored in plaintext." "Yeah, no, no, no."
Who gave, you know, and it's all top secret, you know, secret little meetings, right? I have been approached by my own Deep Throat from Mensa.
In fact, two different Deep Throats who claim that they have inside information, which they've shared with me.
One of whom says he has a recording of the board meeting and he's quite defensive of Hopkinson. He says, oh, you know, they're trying to frame Hopkinson.
They're trying to say that he's bad. The other one says Hopkinson is a right pain in the ass. He's causing trouble. And that the board were all over this problem.
And in fact, it was Hopkinson's own failure to fix these issues, which has now resulted in him basically being given the boot.
I've already got one." I need another one. Give me another name.
We have to look behind the picture, and then the sunlight will come through the window, through the crystal in the staff, and it'll illuminate a bit of the floor, and then we'll take up the carpet, and then— There'll be a little effigy, and then we put that on the bag of sand, and then the portal opens and we join Mensa.
I need a drink.
Now Mensa, they've told the Financial Times that the passwords were encrypted, and that they were now looking into hashing them as well.
Now, of course, there is this misconception amongst the public about what encryption means, and possibly within the board of Mensa as well.
Because encryption is sort of waved around as this magic talisman, isn't it? It's like, oh, the data's encrypted, then you're safe. You don't have to worry about things like that.
So if you use a standard encryption algorithm, the beauty of encryption is you can encrypt a message and then decrypt it to understand it at the other end.
And what's a much better idea is to store a cryptographic checksum, often called a hash, of the password.
And you can then, when someone goes to your website and enters their password, your website can generate another cryptographic checksum from what they've entered and compare those two checksums and say, oh, they must have entered the password.
So you don't have to store the actual password. You can just store a hash or a checksum password.
And even better, without getting too nerdy, you can apply a bit of salt to the hash or before you create the hash to make it harder to look up in what's called a rainbow table.
Anyway, that's all nerdy stuff, which I'm sure Mensa are all over. Well, apparently not. Apparently not. But it doesn't sound Mensa was really following best practices.
And if you visit Mensa's website right now, you will see that the website is down for maintenance. If you go to the British Mensa website, mensa.org.uk—
Maybe they would have been wise to get a technology officer who wasn't actually a member of Mensa, rather than just recruiting from that pool of people who choose to join the Mensa club.
Maybe it'd be sensible as well to, oh, you know, this is quite important.
Maybe we should bring in someone who understands technology and can properly protect this data rather than us decide what their data security practices should be.
Eugene Hopkinson, who seems to go to these meetings and go, dudes, look, we need to take this seriously. And they're going, yeah, yeah, yeah, you don't know enough. Aren't you a 142?
Thanks, thanks, thanks, Eugene. Thanks, Eugene. Sit down. What we call a charity case.
Anyway, one of my Deep Throats said it was the other way round and he was causing trouble. And in fact, the board were going, you should have fixed this, mate.
You can't come here moaning about it.
So, so everybody knows that you're not supposed to store your passwords in plain— everybody who who cares to know, who has any business in this at all, understands that you shouldn't store your passwords in plaintext.
And they have known that for a couple of decades. So we're not talking about best practice. We're talking about what was best practice many, many years ago.
And I imagine that there has been— I fantasize that there has been a two-decade conversation going on at board level in Mensa about exactly what they should do.
They're probably having arguments about which hashing algorithm to use.
Personal details of a couple of its directors have apparently been accessed and there's been information posted up on Pastebin as well, which appears to have come from Mensa's servers.
And they've informed the ICO of security breach. Eyebrows are being raised regarding who might have been responsible for this. Maybe one of your Deep Throats. Maybe.
I'm not going to point fingers in any particular direction, but there is a third-party security company, presumably they're not members of Mensa, who've been brought in to investigate, and maybe criminal charges will follow.
We've got a real problem we need to solve.
The world is full of people who are demonstrably, obviously, patently clever, intelligent, thoughtful, productive, useful members of society who happen to not have very high IQ.
I don't think the correlation between high IQ and actual, you know, success and usefulness and all the things we actually care about exists at all. So if you've got a high IQ—
You just get on a plane, go over there, they write you a massive cheque, and then you give some presentation you've given 100 times before and then go home. More or less, yeah.
Hilarious stories, yeah. But I bet— I think it's going to be very hard for anybody on this podcast or listening to this podcast to beat the story of Nidhi Razdan.
So Nidhi is a seasoned journalist working with NDTV in India. That's New Delhi TV.
And in November 2019, Nidhi was invited to speak at an event organised by the illustrious Harvard Kennedy School. And Graham, you get a lot of speaking gigs.
Have you ever done one for Harvard?
It offers a Master's of Liberal Arts Journalism degree. And that includes working journalists on the staff. So she thought, that sounds like me.
And offers like that don't come along every day, so she submitted a CV and an application, and then a few weeks later she was invited to an online interview.
And it obviously went well, because a few weeks after that she received her offer letter from HR, the human resources department.
And while that was going on, her employers received, you know, the kind of correspondence that you know when you're going to get the job because the people start getting the requests for references and things like that.
So all that's happening as well. So this is happening, right? The wheels of bureaucracy are turning. And yes, she did get the job offer.
And then she decided she was going to make that life-changing decision. So in June 2020, she goes on Twitter and she announces to her fans that she's leaving NDTV after 21 years.
Off to the green pastures of Harvard. How cool. Kennedy School. Harvard.
So she's getting documents about class schedules, details of her class, and what she's going to be teaching, and so on. She's so excited.
And then, you know, it is a bureaucratic process, and everybody understands that. And bureaucratic processes get even worse during a pandemic.
But by late 2020, she was starting to get very frustrated with all of this. There seemed to be an awful lot of administration to wade through. How much time had gone past then?
So I believe she was approached at the back end of 2019. And I think— So a year.
There seems to be a lot of administration to wade through, and her salary is being held up by IT failures brought on by the COVID pandemic. Of course.
Now, it's fair to say things are harder in a pandemic. Nobody needs to be told that who's listening to this.
And if you're a world-renowned institution, this is not how you welcome someone from another country into a new job when there's a pandemic on.
So finally, she had enough of all of this. She'd had enough of these admin and not being paid. And so she decided she was going to escalate things to the head of HR at Harvard.
It's "I want to speak to the manager" time.
And it was when she did that that she discovered that every word of the entire process that she had been through had been a complete and utter lie. And that she had been scammed.
So the approach was a lie, the rigorous 90-minute interview that she attended was a lie, the email correspondence from official Harvard email addresses was a lie, the work visa was a lie, the orientation event that she was invited to but couldn't go to because it was cancelled because of COVID was a lie, the request for references that her colleagues received were lies, the letters that she received that were signed by luminaries at Harvard were all lies.
Oh my goodness. The only thing in the entire year-long episode that doesn't seem to be a lie is the original invitation to speak at an event.
Anyone who's interested should go and check out Nidhi's own write-up of this on the NDTV website, because this is her story, and you should go read it in her words too.
But I don't get the impression that she knows.
So she's passed the details on to law enforcement, but I don't think she knows what happens other than that she now knows that she spent a year handing over personal information to a bunch of total strangers who were clearly very, very invested in this process.
Interestingly enough, she's clearly a savvy individual.
And after the initial approach, she went and did some Googling and said, is there actually a course at Harvard where they have people like me? Does this look like this exists?
So, I think that that is what is most interesting. Well, two things about this story that really, really stand out, I think.
The first one is the extraordinary lengths that the scammers went to. The length of time that they persisted with this, and the amount of effort that they must have put into this.
That only this kind of stuff would only happen to CEOs or the rich or something, the notorious, where she's just—
And I don't know if you've ever tried to do this, but if you phone people up and ask them for stuff, it's amazing how often they will give it to you.
And so if you phone up and you say, you know, I am a famous journalist and I can prove it, you can talk your way into hotels, you can talk your way into bank accounts.
It's a very privileged place to be, I think. So, but the interesting— I guess that's the open question about is how targeted was this?
You know, is she one of a number of high-profile people who have been duped, or was this specifically aimed at her for a particular reason?
And I don't think we even know what the fallout from this is yet or how they've used those details.
So, you know, being a journalist can be a dangerous profession.
And yeah, it does say, I am still an NDTV journalist, or, you know, that was certainly the impression that I got.
If you had asked her halfway through this process, she wouldn't have told you she was being scammed because she didn't believe she was.
Because what an extraordinary thing to discover and admit to yourself that that people are capable of doing this, that they're capable of this kind of devious behavior, and that you're capable of falling for it.
And I do wonder how many people are subject to this kind of scam who never discover it, who never find out, who just continue to believe what they're told.
Maybe one of us believes we are just participating in a security podcast and either as an irregular contributor or as a regular co-host. And in fact, this is all subterfuge.
So at the end of my segment, we're going to see what it is. And then you nerds out there can work out how long it took me to do this story.
So we're yakking GameStop just to figure out what happened. We're going to go through a few basics first, right?
And I— Mark, I know that you dabble with the stock market, so you need to dive in because you know more about this than I do. Graham, you just butt in because you butt in, right?
So GameStop. GameStop is a company that sells games, it's a retail store. It sells related game paraphernalia.
As the Bee put it, it's the thing you'd find between a donut shop and a makeup retailer in an American mall. Which I love.
But from a retailer point of view, that is where you go to buy your games. Now think about it. You guys have Switches and whatever consoles.
Maybe 5 years ago, you guys would buy a hard physical copy of a game. You wouldn't just download it.
They either buy them online and have them delivered to them, or they literally are inside the video game console's online store and it automatically downloads.
They can't access, they don't remember a password and they just feel more comfortable owning the physical game. Like, it's—
Now, since then, it's been going down slowly, slowly, slowly for all the reasons we've talked about, right? And pandemic hits an all-time low of like $5 per share. Yeah, right.
And they're even set to close down 450 shops in 2021. They make this announcement.
And, you know, like you say, the idea of the pandemic didn't help people 'cause they're forced to get real cozy with their homes and online gaming. So what are they doing?
They're downloading games directly.
So short sellers, or short selling simply put, is like a trading technique for people like hedge fund managers or individual investors or speculators, or what I'd call gamblers personally.
And the hedge funds, big hedge funds decided they were looking at GameStop's like failing, failing, failing stock price, and they were like, hey, maybe there's something here we can do.
Maybe we can basically buy some shares or promise to buy shares at a price in the future, because they're definitely going to decline in price.
Okay, okay, Graham, you're my, you're my guinea pig in this one.
Yeah, right? Yeah, probably. And you see it as a sure thing that if you buy the option to sell the donut for $2 to somebody right?
And you promise to buy it back later at whatever price it will be in 5 days' time, you might turn out a little coin. So let's take 5 days' time.
Turns out someone values the donut at only 10 cents because it's all crusty, gross, gross. And you make $1.90 out of that sale.
And in 5 days, the price skyrockets to $10 per donut. But you've promised to buy it back at whatever price, you're now in a loss of $8.
You know at the beginning, okay, if I spend this much money, I might lose all of it. And that's how much money you've lost.
Whereas I think if you short something, the danger is that the price goes up. There isn't actually a cap on how high the price can go, so your risk is potentially much, much higher.
So these hedge fund guys on Wall Street borrow shares in the company and sold them with the promise to buy them back at a later date, okay.
You know, they're waiting for it to go down the poo-poo hole, yeah. And then they would collect their prize money because that was the game plan, that was their bet, yeah.
It seems implausible that the share price is going to go up.
In swagger, a Reddit community called WallStreetBets, okay, more than 4 million people follow this feed and sharing tips and tricks and thoughts on the market, been doing this for years.
Amateur investors and diehards can all be found there. So they get together and they all say, we're going to save GameStop.
We're going to have a movement and we're going to buy all the shares back, we're not going to let Wall Street kill these guys. And when you buy shares, the value ticks upwards.
And when millions and millions of people invest and buy shares, the valuation skyrockets. So it went from the lowly fiver all the way up to $350 or almost $400 per share.
Right, so if you bought 1,000 shares, $5,000... oh God, 9-year-old maths, right? Let's go, boys. 1,000 shares at $5 a share, and suddenly it's $347 per share. What do you got?
Okay, now the problem here with all this is this leaves the hedge funds heavyweights who attempted to cash in on GameStop failing, they're feeling the heat.
Yeah, because they promised to buy it back at a future valuation, and now that valuation is way freaking higher. Oh, the poor hedge funds.
That's according to the Wall Street Journal.
I think that'd be great. Well, there's loads of speculation as to why this happened.
Or maybe some people were starving, going, "Oh my God, I really need cash quick. This could be a way." Now, of course, the big investors started freaking the fuck out, right?
Crying foul. 'Cause they were out-gamed by a bunch of nerds, right? And it hurt their professional investor ego.
Now, of course, this seems unfair to us, I think, because they're basically just bitching because someone's beating them because they're using new platforms that they hadn't thought about.
And they did it rather cleverly. However, the upshot of when Wall Street kingpins whine in unison, people listen.
So regulators in Washington are now keeping an eye on a possible market manipulation in social media groups. So we've got that. Thanks.
We also have the digital investment app Robinhood. This was a central app in this whole, I don't know what to call it, a fiasco.
Ah, interesting. Interesting. Although the CEO of Robinhood has been on TV telling everyone that'll listen that these two things are entirely unrelated.
But of course, small investors are pissed off.
So one, they've taken out a class action suit against Robinhood for knowingly manipulating the market, and they've been flooding the Robinhood app with 1-star ratings.
And where it gets interesting is Google has salvaged the rating by removing more than 100,000 1-star reviews. So basically taking the side of the hedge fund.
What do you guys think about that?
I sort of think if they were legitimate bad reviews and we don't like what they did, then that's fair enough.
But if it was an automated bot or something that was doing them, then Google feels it's within its rights to remove bad reviews.
Well, the purpose of the reviews is to help people choose things. Based on the opinions of others.
So if I organize a campaign which is very obviously just meant to trash the reputation of a company by leaving 1-star reviews, those reviews are no longer really very useful to the people who are shopping for apps, I think.
Does anyone else see the irony in the company being named Robinhood and then shutting down trading for individual investors?
So there's already been forays into AMC, very similar story to this as far as I can see, and BlackBerry.
So technology firms, slightly different story, but the idea of having failings and being propped up by the market and having individuals or this movement underpinned by this idea of let's save these companies.
The question is, does GameStop value, you know, does it deserve this valuation that it currently has?
Well, maybe now, currently, maybe it's a pretty good valuation, but on the weekend, 2 days ago, it was much, much more. Should we check what it is now?
The chart looks like, it's basically a horizontal line for several years and then a vertical line and it's coming down. So it's now $111 right now.
So interesting, we'll see what's going to happen.
This is real money.
These people coming together on Reddit as if they all had exactly the same intention and they were all acting as one for the same reasons.
And they all kind of taught the hedge fund managers a lesson. And maybe they did. And I hope that everybody gets out of this with their shirt? Well, they won't. Of course they won't.
I don't see a future in a store that's run the way it's run, that sells physical media. And I agree with that. I don't see a future for that store.
That store is, you know, that share price looks like it's going to go down and down and down and down.
Try and ask him about factorials.
I mean, we don't know that there weren't hedge fund representatives in that group.
And it's true of every stock bubble and every stock market bubble in history is they happen because the people in them say, this one is different.
For whatever reason, they say, "This one's different. It's a different kind of bubble. It's happening for different reasons. It's got different kind of people involved.
We're teaching the man a lesson," or whatever. And they are all the same, always. And they always have the same outcome.
And eventually, the share price will come back down and somebody will lose. So the story isn't over yet. Do you do yoga? I haven't since the pandemic started. Can you tell?
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I mean, how the heck do you even remember a password in these scenarios? Nice segue, eh?
So I run a little business here at home and it means— and imagine I worked in a bigger business, right? Imagine I was a part of the remote workforce.
I could still work safely online, make it really easy for me to create and use strong passwords or share them with my colleagues.
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And welcome back, and you join us at our favorite part of the show, the part of the show that we like to call Pick of the Week. Pick of the Week.
Could be a funny story, a book that they've read, a TV show, a movie, a record, a podcast, a website, or an app. Whatever they wish. Doesn't have to be security-related necessarily.
And it is a documentary about the rise of the Murdoch dynasty, the extraordinary story of how Rupert Murdoch has managed to really have so much influence over world events, things going on.
It's 3 episodes and it's— If you saw, there was another BBC documentary called The House of Trump, and it reminds me rather of that because you get these figures in the public eye, people like Alastair Campbell, who used to be Tony Blair's right-hand man.
Yeah. Nigel Farage and others speaking very, very frankly and honestly, which often, you know, you don't always get in documentaries about somebody and about his family.
And it's very much about the machinations that have gone on behind the scenes.
For political influence, sometimes to the benefit of the Murdoch family, and also how his children have been battling to gain control of his empire when he eventually pops his clogs.
And of course, there's a fair bit as well about the phone hacking scandal too. And people like Rebekah Brooks—
Which I thought was a little bit uncool because that is a memory that you and I share.
Because I think I had a really bad back or something, and you actually came to do a sympathy visit. That's right.
And we were watching it live on TV, and that happened, and it was a—
It's not important to the story, but— Oh, really? Frippery? Yes, but they— It was bizarre, because they did have a little bit of footage around it, but it was—
Mark, what's your pick of the week?
Do you need a pee, Graham?
So anyway, I want to tell you a story about— so when I left college, I had to make a decision.
I knew I was going to go do something artistic with computers, and I wasn't sure if I was going to go and build websites or if I was going to go into game design.
I really wanted to get into computer game design, but in order to do that, I had to have a very expensive computer and do 3D modeling and learn these insanely complicated 3D modeling computer programs.
It was a huge, huge investment, and the computers were slow, and it took ages to get anything done, and the software was just terrifying.
So I opted to go and work in websites, which were simple, and you didn't have to have a powerful computer because they were almost nothing.
And it just seemed it was a low-risk option. I mean, an interesting one, but a low-risk option. Anyway, fast forward quite a long time.
And the other day I was chatting to a friend of mine who is very good at woodwork. And I am building a new shed for my chickens, a roofed coop area for my chickens.
It's for you and your chickens, isn't it, Mark? It's for my— It's not just for your chickens. Big enough to fit me in it. I can stand up in it, or it will be anyway.
And I did, I drew this pen and paper, pencil and paper drawing.
And I was saying to my friend, you know, what I really need is I need something that I can kind of build this chicken run in online.
You know, just to kind of work out whether or not the bits of wood actually fit together. And he said, well, lots of people use SketchUp.
And I thought, "Oh, go and have a look at that." Anyway, SketchUp— Have you never used it before for anything? No. Oh, okay. I had never heard of it until last week.
And I went to this website, and it is my— it's the sort of circle of my career, if you like. So, it is a website which contains a 3D modelling app. Yeah, for free.
It is completely free. 3D modeling thing built entirely using website technology.
And it blows my mind that that's where we are, that the thing that was too expensive, too scary, too difficult to do, required too powerful a computer for me to do 25 years ago, and so I took the route of going into websites instead, is now possible in the website.
And it's brilliant. It's brilliant. So I have actually— I have built my chicken coop virtually.
So I've kind of extruded out all the pieces of wood that are exactly the right size and stuck them all together in the right way. And I've built myself a corrugated plastic roof.
It's— I'm not saying the coop's amazing. The app's amazing. The coop is— you know, the app can do more than my chicken coop.
And yeah, I'm surprised, I guess, that people don't know about it. I kind of—
Someone can just say to you in passing, "Oh, there's a complete 3D modeling package available in a small HTML canvas over there." I don't know.
And the other day I couldn't— I couldn't sleep all week actually, and I got a bit desperate and I was looking for a pod kind of sleepy, sleepy distraction, right?
And there's a lot of kind of lame, dirty— I don't know, just inappropriate. I don't— not for me trying to sleep because I'm frustrated, right? It's 3 in the morning.
I'm pissed off. You're the one— are you assuming sexually?
So anyway, I'm on— I'm Googling, Googling, looking around, and I find The Office ASMR show. Which is literally a podcast narrating The Office so you can fall asleep.
So here I was thinking, I see this and I'm thinking, okay, so this guy, this girl's got a script and they're going to reenact it as a one-man or one-girl show.
But no, this guy basically watches the episode and then very calmly, without any glee or enjoyment, tells you what's happening in real time.
Pam walks into the meeting and sits down. She doesn't look very happy. Dave tells Gareth he's immature. Pam walks out, still unhappy. That kind of thing.
But it's so dull and quiet and familiar because you know the episodes, you fall asleep.
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Hosts:
Graham Cluley:
Carole Theriault:
Guest:
Mark Stockley:
Show notes:
- Two British Mensa directors quit over cyber security concerns — Financial Times.
- Mensa Website Hacked After Britain’s Smartest Folk Failed To Secure Passwords — Forbes.
- Poor password security at the British branch of Mensa? — Graham Cluley.
- I Am Nidhi Razdan, Not A Harvard Professor, But… — NDTV.
- GameStop stock price — MarketWatch.
- GameStop: What is it and why is it trending? — BBC News.
- An uprising against Wall Street? Hardly. GameStop was about the absurdity of the stock market — The Guardian.
- GameStop short squeeze fuels new stock-market services tracking Reddit messages — MarketWatch.
- The Basics of Shorting Stock — The Balance.
- The Rise of the Murdoch Dynasty — BBC iPlayer.
- SketchUp.
- The Office ASMR — A Podcast to Sleep To.
- Smashing Security merchandise (t-shirts, mugs, stickers and stuff)
- Support us on Patreon!
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Recorded Future’s podcast, Inside Security Intelligence, takes a deep dive into the world of cyber threat intelligence
They share stories from the trenches and the operations floor, giving you the lowdown on established and emerging adversaries
Whether it’s the SolarWinds breach, 5G conspiracy theories, or Russian election interference, Inside Security Intelligence gives you a fresh take from a variety of industry experts.
Find the Inside Security Intelligence podcast in your favourite podcast app, or at recordedfuture.com/podcast
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