NurseryCam suffers data breach after security concerns raised

Graham Cluley
Graham Cluley
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NurseryCam suffers data breach after security concerns raised

NurseryCam, the remote video monitoring service for parents with young children at nurseries that was dogged with claims of troubling security issues last week, has suffered a data breach.

As BBC News reports, NurseryCam says that a “loophole” allowed an unauthorised party to access parents’ accounts – stealing usernames, passwords, names, and email addresses.

From the sound of things, the breach was not done with malicious intent, but with the hope of getting NurseryCam to recognise that its security was insufficient:

“The person who identified the loophole has so far acted responsibly,” said NurseryCam’s director Dr Melissa Kao.

“He stated he has no intention to use this to do any harm [and] wants to see NurseryCam raise the overall standards of our security measures.”

NurseryCam says that it does not believe the data breach is related to the alleged flaws previously described by security consultant Andrew Tierney, and first reported to NurseryCam by a concerned parent in 2015.

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For more details of the data breach, and how it was brought to NurseryCam’s attention, check out this article at The Register.

At the time of writing, NurseryCam’s website (nurserycam.co.uk) is offline.

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Graham Cluley is a veteran of the cybersecurity industry, having worked for a number of security companies since the early 1990s when he wrote the first ever version of Dr Solomon's Anti-Virus Toolkit for Windows. Now an independent analyst, he regularly makes media appearances and is an international public speaker on the topic of cybersecurity, hackers, and online privacy. Follow him on Twitter, Mastodon, Bluesky, or drop him an email.

One comment on “NurseryCam suffers data breach after security concerns raised”

  1. Nicole Jetkins

    I don't think the service is down. Using a VPN, it works for me from some places, but not others.

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