Email from Vodafone or Verizon about an over limit credit balance? Beware!

Graham Cluley
Graham Cluley
@[email protected]

Email users around the world are being finding messages in their inbox today claiming to come from mobile phone operator Vodafone.

The emails, which have the subject line “Your credit balance is over its limit” and claim to come from [email protected], are not really from Vodafone at all and try to trick unsuspecting users into opening a dangerous attached file which poses as the “Vodafone Balance Checker Tool”.

The body of the malicious emails reads as follows:

Dear Vodafone customer,
Your credit balance is over its limit. Please use the attached Vodafone Balance Checker Tool to review and analyze your payments.

Yours sincerely,
Vodafone Customer Services

Sophos detects the contents of the attached file ( as Mal/EncPk-LE.

There is a danger that unsuspecting mobile phone owners might fall for the trap,…

Read more in my article on the Naked Security website.

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Graham Cluley is a veteran of the cybersecurity industry, having worked for a number of security companies since the early 1990s when he wrote the first ever version of Dr Solomon's Anti-Virus Toolkit for Windows. Now an independent analyst, he regularly makes media appearances and is an international public speaker on the topic of cybersecurity, hackers, and online privacy. Follow him on Twitter, Mastodon, Threads, Bluesky, or drop him an email.