Cryptocurrency exchange locks its cold wallet as CEO “goes missing”

Graham Cluley
Graham Cluley
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Cryptocurrency exchange locks its cold wallet as CEO 'goes missing'

Users of the Chinese cryptocurrency exchange IDAX must be feeling a little anxious right now.

Just over a week ago, the exchange told users that withdrawals had “increased dramatically”, and that investors should “please wait patiently”.

Now IDAX has officially announced that it has locked its cold wallet, suspending all deposits and withdrawals, after its CEO Lei Guorong allegedly disappeared:

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Idax announcement

Following the official announcement “Announcement of IDAX withdrawal channel congestion” on November 24, We announce Urgent notice about current situation of IDAX Global.

Since we have announced the announcement on November 24, IDAX Global CEO have gone missing with unknown cause and IDAX Global staffs were out of touch with IDAX Global CEO.

For this reason, access to Cold wallet which is stored almost all cryptocurrency balances on IDAX has been restricted so in effect, deposit/withdrawal service cannot be provided.

You can decide for yourself whether the problems with IDAX Global’s cold wallet might be in any way associated with the mysterious disappearance of the company’s CEO.

Certainly the incident is inspiring some on social media to question the wisdom of entrusting a third-party with your cryptocurrency investments.

Earlier this year controversial Canadian cryptocurrency exchange QuadrigaCX was said to have lost access to approximately $250 million CAD (US $190 million) following the sudden and unexpected death of its CEO and co-founder Gerald Cotten in India.

QuadrigaCX was subsequently forced into bankruptcy, and Cotten’s widow has said that she will repay $12 million CAD (US $9 million).

If you are of a mind to make cryptocurrency investments, my advice is for you to use your own hardware wallet instead rather than entrust your virtual cash to a stranger.

h/t Catalin Cimpanu on Twitter.


Graham Cluley is an award-winning keynote speaker who has given presentations around the world about cybersecurity, hackers, and online privacy. A veteran of the computer security industry since the early 1990s, he wrote the first ever version of Dr Solomon's Anti-Virus Toolkit for Windows, makes regular media appearances, and is the co-host of the popular "The AI Fix" and "Smashing Security" podcasts. Follow him on Bluesky, Mastodon, and Threads, or drop him an email.

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