Assume Nothing: The story of the TalkTalk hack

Graham Cluley
@gcluley

Assume Nothing: The story of the TalkTalk hack

Back in January I was contacted by Gary Milne, a BBC producer in Northern Ireland, who was working on an audio documentary about the infamous TalkTalk hack of October 2015.

I have no doubt that many of you, particularly those who live in the UK, remember the story – if only for the cringeworthy way in which it was handled by the company’s then CEO Dido Harding.

For a couple of weeks in 2015, Dido Harding was a regular fixture on UK news reports as she attempted to answer technical questions about the “sequential attack” against TalkTalk, and struggled to clarify what customer data had been exposed, and whether it had been encrypted or not.

You could be forgiven for thinking she didn’t know what she was talking about… (Whatever happened to her, I wonder?)

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There are quite a few twists and turns in the story of the TalkTalk hack, which has a link to Northern Ireland because one of those arrested was County Antrim teen Aaron Sterrit. Milne has done a great job turning the tangled tale into into a riveting three-part documentary, which was released a few days ago.

In fact, the three-part “Assume Nothing” documentary is probably the most competent telling of the TalkTalk hack story that I have heard to date.

You can listen for yourself on the Radio Ulster website, via BBC Sounds, or your favourite podcast app.

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Graham Cluley is a veteran of the anti-virus industry having worked for a number of security companies since the early 1990s when he wrote the first ever version of Dr Solomon's Anti-Virus Toolkit for Windows. Now an independent security analyst, he regularly makes media appearances and is an international public speaker on the topic of computer security, hackers, and online privacy. Follow him on Twitter at @gcluley, or drop him an email.

One comment on “Assume Nothing: The story of the TalkTalk hack”

  1. I don't know what you have against Dido Harding. She comes from good family stock, had an expensive schooling, obviously went to Oxford to gain a useful degree in PPE, whizzed through a couple of trainee management positions before getting to the top of Talktalk.

    Perhaps the worst thing against her is that having performed sub-optimally at Talktalk, she decided to inflict herself on the public sector.

    She deserves a well-earned retirement.

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