What happens when you report abuse on Facebook?

Graham Cluley
@gcluley

If you encounter abusive content on Facebook, do you press the “Report abuse” button?

Facebook has lifted the veil on the processes it puts into action when one of its 900 million users reports abuse on the site, in a post the Facebook Safety Group published earlier this week on the site.

Facebook has four teams who deal with abuse reports on the social network. The Safety Team deals with violent and harmful behaviour, Hate and Harrassment tackle hate speech, the Abusive Content Team handle scams, spam and sexually explicit content, and finally the Access Team assist users when their accounts are hacked or impersonated by imposters.

Clearly it’s important that Facebook is on top of issues like this 24 hours a day, and so the company has based its support…

Read more in my article on the Naked Security website.

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Graham Cluley is a veteran of the anti-virus industry having worked for a number of security companies since the early 1990s when he wrote the first ever version of Dr Solomon's Anti-Virus Toolkit for Windows. Now an independent security analyst, he regularly makes media appearances and is an international public speaker on the topic of computer security, hackers, and online privacy. Follow him on Twitter at @gcluley, or drop him an email.

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