Virgin Mobile fined for sending email spam

Graham Cluley

The Australian spam watchdog has fined Virgin Mobile AU $22,000 (approximately £13,200) after the company was found to have sent emails to customers who had opted out of receiving promotions.

According to a report in the Sydney Morning Herald, the Australian Communications and Media Authority (ACMA) received complaints from Virgin Mobile customers who had requested not to receive email messages from the company.

Part of the message sent by Virgin Mobile read:

To make sure you’re still certain about this choice, we just wanted to quickly show you some examples of recent offers that we’ve sent to customers

In other words, whoever was responsible for sending the email from within Virgin Mobile knew that the recipient had requested not to receive further emails from the firm,…

Read more in my article on the Naked Security website.

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Graham Cluley is a veteran of the anti-virus industry having worked for a number of security companies since the early 1990s when he wrote the first ever version of Dr Solomon's Anti-Virus Toolkit for Windows. Now an independent security analyst, he regularly makes media appearances and is an international public speaker on the topic of computer security, hackers, and online privacy. Follow him on Twitter at @gcluley, or drop him an email.