Spammers flood Facebook’s own Help Center

Graham Cluley
@gcluley

Spammers have overrun the Facebook Help Center, clogging up the social network’s self-help support forum to such an extent that it has become effectively useless.

Regular reader Sue brought the problem to Naked Security’s attention, saying that multiple accounts were creating threads unrelated to support topics, but instead advertising websites which offer streaming TV feeds for popular sporting events.

As you can see from the screenshot below, it’s hard to find genuine questions and answers in the Facebook Help Center when it’s flooded with spam messages…

Read more in my article on the Naked Security website.

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Graham Cluley is a veteran of the anti-virus industry having worked for a number of security companies since the early 1990s when he wrote the first ever version of Dr Solomon's Anti-Virus Toolkit for Windows. Now an independent security analyst, he regularly makes media appearances and is an international public speaker on the topic of computer security, hackers, and online privacy. Follow him on Twitter at @gcluley, on Mastodon at @[email protected], or drop him an email.

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