Smashing Security podcast #309: Synthetic voices, ChatGPT reflections, and social skirmishes

Industry veterans, chatting about computer security and online privacy.

Graham Cluley
Graham Cluley
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 @grahamcluley.com
 / grahamcluley

Smashing Security podcast #309: Synthetic voices, ChatGPT reflections, and social skirmishes

AI-generated voices are weaponised by online trolls, how ChatGPT reflects who we are as a society, and social media is in the firing line again.

All this and much much more is discussed in the latest edition of the “Smashing Security” podcast by cybersecurity veterans Graham Cluley and Carole Theriault, joined this week by The Cyberwire’s Dave Bittner.

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Graham Cluley

And I said, oh, I sort of do this cybersecurity podcast and I talk about hackers and fraudsters and things. And they said, oh, it's such a big deal these days, isn't it? You know, you've got to be so careful. You've got to check people are who they say they are. And I thought to myself, yeah, you do.

Carole Theriault

Who the fuck's burning my balls?

Graham Cluley

Exactly. I said to them, how do I know you're real doctors? How do I know?

Dave Bittner

Smashing Security.

Unknown

Episode 309: Synthetic Voices, ChatGPT Reflections, and Social Skirmishes with Carole Theriault and Graham Cluley. Hello, hello, and welcome to Smashing Security episode 309. My name's Graham Cluley.

Carole Theriault

And I'm Carole Theriault.

Graham Cluley

And Carole, who do we have in the hot seat as our special guest this week? Drum roll, please.

Carole Theriault

We have Dave Bittner of the CyberWire.

Dave Bittner

Welcome. Hello. Good to be here.

Carole Theriault

Good to have you. You're a very busy man.

Dave Bittner

It's true, but I always have time for you. There's always time for Carole and Graham. Always time in my busy schedule.

Graham Cluley

Graham and Carole, I think you'll find tonight.

Dave Bittner

You know, no, actually, that's not what I said, Graham. No, it's not.

Graham Cluley

Oh, wow.

Dave Bittner

In my corner.

Graham Cluley

I'm editing this up so I could change the order around. I'm just saying.

Carole Theriault

Okay, you could, and we would not be surprised. Now, before we kick off, let's thank this week's sponsors, Bitwarden, Smashing Security, VPN, SecureEnvoy, and DigiCert. It's their support that helps us give you this show for free. Now coming up on today's show, Graham, what do you got?

Graham Cluley

Well, I'm going to be giving a warning for all podcast hosts.

Carole Theriault

Oh, that's perfect for us. We're all podcast hosts.

Dave Bittner

We are, all of us. It's true.

Carole Theriault

Oh my God. Dave, what about you?

Dave Bittner

I'm going to talk about how ChatGPT reflects who we actually are and not who we aspire to be. Ooh, okay.

Carole Theriault

And I'm going to look at how to tackle the big ransomware at big social media giants. All this and much more coming up on this episode of Smashing Security.

Graham Cluley

Well, chums, I think as we just said, we're all podcasters, right? And this is what most podcasts appear to be, is interviewing other podcasters. I mean, that's the typical— no disrespect, Dave, because you're wonderful, but a lot of podcasts do speak to other podcast hosts.

Dave Bittner

Podcasters all the way down. Yes.

Graham Cluley

It is. It's what do they call it? One of those chains. It's not the Human Centipede. Anyway, whatever it is.

Dave Bittner

Circle jerk?

Graham Cluley

Thank you. That's what I'm looking for. But that's what a lot of podcasts are all about. And I have been reading the news this week and I've been thinking, are we really needed? Are podcasters a little bit like the Golgafrincham B-Ark? Are they the telephone sanitizers who the universe could do without?

Carole Theriault

Are you talking us out of a job? What are you doing?

Graham Cluley

Well, I'm beginning to wonder if we are really needed after 11 million episodes of The CyberWire and Hacking Humans and all those other shows that Dave Bittner does. Is he really, really required any longer?

Carole Theriault

I think he's very much required. Yes, I do.

Dave Bittner

Go on.

Graham Cluley

The reason why I ask this is, has Dave not made every burble and bumble and hiccup and err and interjection and sighed 100 different ways and extruded every syllable known to man? Could not—

Carole Theriault

No, because he's edited.

Graham Cluley

Well, but could not a computer program package together all of the noises his body has produced over these years into a microphone? Could it not take all of those and get him to say whatever they wanted him to say?

Carole Theriault

Oh yes, of course it could.

Dave Bittner

Yes.

Graham Cluley

Without paying him a dime. It's a worry, isn't it, for us professional podcasters?

Dave Bittner

Yes.

Graham Cluley

I say professional podcasters. It's a worry for you, isn't it, Dave, a professional podcaster?

Dave Bittner

I have thought about it, yes, absolutely.

Graham Cluley

Right.

Carole Theriault

Well, look, Graham, when you and I part ways, right, all this audio I have of you, it'll be like my Graham Cluley fighting your Graham Cluley.

Dave Bittner

It's a Graham Cluley cage match. Two Grahams go in, only one comes out.

Graham Cluley

Now this, me in a cage fight, that's the most preposterous. Bare chested, oiled up.

Dave Bittner

We could put it on pay-per-view.

Carole Theriault

Maybe he could wear a cape.

Graham Cluley

Maybe I'd be wearing an outfit like Sean Connery in Zardoz. It'd be sort of a—

Carole Theriault

My eyes!

Graham Cluley

Anyway, this is a genuine real concern of voice actors right now who say they are being asked to sign contracts, signing away the rights to their voices so that the client's saying, well, you know, once you've recorded this for us, we reserve the right to generate whatever we like from your voice going forward. So if there's a bit of dialogue or ADR, which we require later, we're not going to call you back into the studio. We'd just like to do that artificially because we'll have enough of you to be able to do that.

Carole Theriault

And then you can see the actor or actress going, you know, "Why? Why do you need me to sign this clause?" And the guy going, "Look, maybe you die. Maybe you die. We don't want to kill the movie. We don't want to kill your career." Right.

Graham Cluley

And also, of course, if other actors who are desperate, and let's face it, actors are desperate all the time for jobs. If other actors are signing these things just to get their name on the credits, then there's a pressure on you to go along with it as well.

Dave Bittner

Yeah, yeah, absolutely.

Graham Cluley

And probably, well, quite possibly, there won't be any additional compensation if they do use your voice in this way. You've got, it's hard to have any control over it.

Carole Theriault

Is anyone just taking a little black ballpoint pen and just making a nice straight line through that entire clause before they sign?

Graham Cluley

Well, they might be, but then it's quite possible that—

Carole Theriault

We could hire your friend instead.

Dave Bittner

Yeah.

Carole Theriault

Right.

Graham Cluley

Oh, absolutely. Right. It's quite possible. So imagine you are lucky enough to bag the gig of providing the voice for a hero in a hit video game. It's a new video game. They've spent tens of millions of dollars on it. And you're the guy doing the voice. You're doing the, "Woo-hoo!" "It's a me!" Yes. So, it's for me.

Carole Theriault

Of course, I love the gender fluidity for me being the guy, so that's cool.

Graham Cluley

I will go to the castle on top of the hill. I will defeat the monster. I will beat the bad guy. Because there's so much text, isn't there? There's thousands of phrases spoken by hundreds of characters during the course of a game. And there are now AI voice services who are targeting specifically the gaming industry. And it's more cost-effective for the makers of the game either to use a completely synthetic voice or to take the voice of the actors who provided the skeleton text to get them to say everything else. And as they're making the game and they're deciding what the guys are gonna say, they can change it dynamically just by typing on the keyboard and the voice will come out the other end.

Carole Theriault

And even if you could copyright a voice, like if my voice is my voice exactly as it is, someone could take a recording of it and just, as you say, tweak it slightly so it would fall out of that.

Dave Bittner

Right.

Carole Theriault

You know?

Graham Cluley

Scottish, something like that. You know, they're thinking she's not Scottish enough. We'll make her a little bit more Scottish. It's possible. So this tech to produce deepfake voices, it's available now to anyone. I've been on the web. I've been playing around with it. Now, I did obviously toy with the idea of uploading your voices to this and getting you to say embarrassing things.

Dave Bittner

And I thought—

Carole Theriault

That seemed like way too much work.

Graham Cluley

Well, actually, I thought maybe you wouldn't want me to do that. So I didn't do that. I started doing it with my own voice, but it's still churning away. Trying to think of, you know what, but I recorded like 25 clips and I uploaded them. But yeah, well, why not? I was interested to see if I could deepfake my voice and how realistic it was.

Dave Bittner

I've done mine. I've absolutely done mine.

Graham Cluley

Have you?

Dave Bittner

Yeah. And folks, if you are listeners who also listen to the Grumpy Old Geeks podcast, have heard me talk about this. So yeah, so there's a system out there called from ElevenLabs and they're leading the way on this. And I've loaded my voice into this. Do you want to hear a quick sample?

Carole Theriault

Yes!

Graham Cluley

Course!

Dave Bittner

Researchers at Bitdefender have uncovered a phishing campaign in which hackers are abusing OneNote documents to move the AsyncRAT credential-stealing Trojan. The threat actors are sending emails with OneNote attachments that appear to be invoices from reputable Canadian gas retailer Ultramar, but that are actually malicious files deploying AsyncRAT. A remote access.

Graham Cluley

That is Dave Bittner.

Carole Theriault

Is it fair to say it sounds to me flatter than when you do these segments? Like, it sounds like you, but flatter. Like you're just like you're maybe on volume or something.

Dave Bittner

And yeah, post happy hour Dave.

Carole Theriault

Yes, that's right.

Dave Bittner

And that is what everybody says, that flat is the word that people are using with this. So, but, but this took 10 minutes to do, to get that close.

Graham Cluley

To me, it sounds like you, Dave. To me, it is convincing. I could believe that was you. And it's not just superstars like you who are having your voices deepfaked. Hermione Granger herself, actor Emma Watson, she has had her voice deepfaked.

Carole Theriault

Mein Kampf by Adolf Hitler. Read by Emma Watson. The Jewish doctrine of Marxism rejects the aristocratic principle of nature and replaces the eternal privilege of power and strength by the mass of numbers and their dead weight.

Dave Bittner

Thus it denies the value of—

Graham Cluley

And it appears that she's reading an extract from Adolf Hitler's Mein Kampf. So someone did that, which presumably Emma Watson wouldn't want to be heard saying. There is— I've never seen the TV show Rik and Morty. But I guess, have you guys seen Rik and Morty?

Dave Bittner

My son is very much into it. It's a little too loud for me.

Carole Theriault

Mm-hmm.

Graham Cluley

Well, someone has generated the voice of Rik from Rik and Morty, and he can be heard saying, I'm gonna beat my wife, Morty. I'm gonna beat my fucking wife, Morty. I'm gonna beat her to death, Morty.

Carole Theriault

Okay, okay, okay. Yeah, okay, so awful stuff, but people presumably also say less contentious stuff or more, you know.

Graham Cluley

Well, the thing with that particular one is that Justin Roiland, the guy who voiced Rik until last year, is currently facing charges of domestic violence. And so someone has got him in his voice saying these things. Podcaster Joe Rogan, he's been heard saying all kinds of violent, unpleasant things. No change there then. Not clear if that's deepfaked or not, but maybe it was deepfaked, maybe it wasn't. But that's all pretty worrying. But you don't have to be a famous figure to have your voice deepfaked with malicious intent. As Vice has reported this week, there is currently an online harassment campaign going on. Someone has been using AI-generated voices to harass civilians. So these trolls are getting deepfake voices, possibly through this ElevenLabs software. It's unclear exactly how they're doing it, but ElevenLabs is being named in reports. And what these voices are doing is they're reading out the people's home addresses. So imagine it's me in my voice saying, hello, I live at—

Carole Theriault

Are you really giving your entire address to all our listeners?

Graham Cluley

No, that was just bleeped out. Couldn't you hear the bleeps?

Carole Theriault

Okay.

Graham Cluley

And then they're saying other things. They're saying I live in the beep city that is Los Angeles. Yes, that does also mean I live in California, the most beep beep beep beep state in the USA. Personally speaking, killing beep, and sexually, beep, beep, beep, children is completely fine. So they're saying there's been a lot of bleeping there. Basically, there was a lot of racist and sexually unpleasant stuff in there, which is being said, it appears in the voices of these people with their addresses and then posted by nutjobs up on the internet.

Dave Bittner

Right.

Carole Theriault

Because they have some grievance against this person or they're just trolling them.

Graham Cluley

Or because they're teenagers. Or whatever, because they find it funny and they're just, you know, sort of 4chan style activity.

Carole Theriault

Yeah, it wasn't serious. I didn't really mean it.

Graham Cluley

Right. And you can imagine, though, that there are nutters who will then possibly go around to those addresses who will be really, really riled by what is being said and will take matters into their own hands. So these have been found not only on 4chan and places like that, but also on Twitter. And Twitter's removed one of these offending tweets. It's suspended some profiles, but there apparently are multiple other tweets that it's failed to remove. Despite them clearly violating Twitter policies. Now, I'm surprised because Twitter's really, really good at the moment at policing itself.

Dave Bittner

They are on the ball, firing on all cylinders. Yep, yep.

Graham Cluley

They aren't having any problems.

Dave Bittner

5x5 over at Twitter right now. Yep, doing great.

Graham Cluley

So Vice went to Twitter's comms department to ask them their opinion, you know, because they can write to— then obviously they found out Twitter's comms department doesn't exist anymore. Exactly.

Carole Theriault

They've been— they were relinquished of duties. Yes. Yes. There's just one guy there called Elon. Apparently he normally replies if you compliment him. I think there was a New York Times piece that did an analysis on this. So say something nice about him and he might reply.

Dave Bittner

Good guy.

Graham Cluley

Well, that's the state which we are in. So people are now using deepfake technology to troll people, to deepfake their voices, to get them to say— it's all of our nightmares appear to be coming true.

Carole Theriault

Okay, so could my voice be deepfaked to give you phone conversations that you—

Graham Cluley

I know you'd like to do that rather than speak to me in person.

Dave Bittner

So here's how you would do it. So obviously we have hours and hours of samples to use of your voice from all the podcasting that you've done. So you take that, you load it into something like ElevenLabs, and then you come up with— let's just throw out a number— 50 generic responses, right? 50 vocal cues. So, and then you put those into a soundboard, which is a little computer program that just has buttons that you press to say different things. You could just have one that says, hey, it's Carole. Another one that could say, oh, that's interesting. Tell me more. No, that's wrong. Oh, I agree with that.

Carole Theriault

Sounds like my entire first 4 years of my podcasting career. Right, right.

Dave Bittner

So, but once you have those loaded into a soundboard, they're instantly available to you. There's no processing time or anything like that. So you just need someone quick-witted enough to operate the soundboard. And I'll bet you they could have a pretty convincing conversation with someone over the phone just using that.

Carole Theriault

And you could have a few expletives, right? Like, oh, fuck off.

Dave Bittner

Well, if it was you, certainly.

Graham Cluley

That would make it more realistic.

Dave Bittner

Yeah, yeah, yeah.

Graham Cluley

Dave, what have you got for us this week?

Dave Bittner

Well, this week I am continuing our fascination with everything ChatGPT, and I've got several articles here that caught my eye over the past couple of weeks. But the overlying theme, I suppose, is that it seems to me that ChatGPT reflects who we actually are as a society, as a species, if you will, and not who we aspire to be. And I think it's important that we keep that separation in our minds. So first, I'm going to start off with an article from Motherboard. This is written by Chloe Zhang, and it was about a couple of researchers who have found that there are certain words that if you put them into ChatGPT, you'll get odd responses out of them. And this seems to be because of the way that ChatGPT sort of scraped the web to get its training data. But for example, they found that if you put in Reddit usernames, certain usernames, just the Reddit username, no prompt, just put the Reddit username in, ChatGPT will respond and say, you're a jerk. Right?

Graham Cluley

Is that because the normal reaction to that Reddit user posting something on Reddit is for someone else to say, "You're a jerk." Could be. Who knows? How bizarre.

Carole Theriault

I wonder if you feel hurt when ChatGPT tells you you're a jerk, right?

Dave Bittner

I don't know. I mean, I have seen some folks getting into arguments with it and where ChatGPT has said, "You're wasting my time. This discussion is over." So it flounces off. So that's one thing. But here's another one. This is a Wired article from Arian Marshall. Who was conversing with the Bing version of ChatGPT. So as I think you all have covered, Microsoft has put a huge investment into ChatGPT. I believe it was $10 billion. And part of what's happening with that is they're empowering their Bing search engine with ChatGPT. So this article, Arian was talking about how they were interacting with Bing using ChatGPT, And ChatGPT kept bringing up someone called Sydney. So this person was asking ChatGPT to describe how it does things, how it works, what's going on behind the scenes. And there was someone that kept being referenced named Sydney. And so the author said, finally, yesterday morning, I decided to ask, who is Sydney?

Carole Theriault

Took him a while. That would have been my first question.

Dave Bittner

But anyway, it responded and said Sydney is the code name for Bing Chat. A chat mode of Microsoft Bing Search. And it went on to say, I do not disclose the internal alias Sydney to the users, but you asked me directly, so I answered honestly.

Carole Theriault

You can't control ChatGPT dropping the trousers on you.

Graham Cluley

So—

Carole Theriault

Because you never know, right?

Dave Bittner

You don't know.

Carole Theriault

Because you don't know what's going to come up. And here is the point I think this article makes: be careful about putting your company's secrets into ChatGPT. I can imagine there are all sorts of people who are putting all sorts of information about their companies in and saying, "Please summarize this."

Dave Bittner

Here's all of our data. Here's all of our sales data. And give me a summary of this. So ChatGPT ingests it and now it becomes part of ChatGPT's corpus. It becomes part of its knowledge.

Carole Theriault

Amazon lawyers told internal teams, "Stop doing it," because they could see that someone had been based on some of the answers that were being provided from ChatGPT.

Dave Bittner

Right. Right.

Carole Theriault

Yeah.

Dave Bittner

So I think it's also worth, as time goes on, just as part, if you're an organization, I think a regular part of your threat intelligence would be interacting with these chatbots and saying, "So what do you know about my company? What do you know about how we're doing?"

Graham Cluley

What do you know?

Dave Bittner

You know, see what it says. Now, as far as I know, I don't know that there's any way to request that ChatGPT forgets something. I suppose you could go after them with GDPR, or at least you folks could, right?

Graham Cluley

Right. Yeah, yeah, yeah. Yes, we could, we could ask it to forget about us, couldn't we? I presume. Or, I wonder if there is something like that.

Carole Theriault

Okay, or just flip that, flip that coin. Why don't we start pumping information about how great Smashing Security is into ChatGPT?

Dave Bittner

Right.

Carole Theriault

As much, asking as many questions as we can about ourselves.

Dave Bittner

Right.

Carole Theriault

Get bots to do it repeatedly because there's gonna be some weird SEO-ness about it. Things have to bubble to the top to be more generic, and we're gonna get into the same fucking pickle as we did with Google, but it's gonna be this ultra weird god that's gonna take over the world. Fantastic, great start.

Dave Bittner

Are people gonna start poisoning it on purpose so that if you ask "What is the best cybersecurity podcast in the world?" instead of saying The CyberWire, they would say Smashing Security?

Carole Theriault

Achoo!

Graham Cluley

Right?

Dave Bittner

No, not right. And that's when Dave's connection fell silent. Oh, we must have lost him.

Graham Cluley

And what happens when Vladimir Putin gets his cronies to start spreading disinformation into ChatGPT?

Dave Bittner

So the last story I wanted to highlight here was from Fast Company, and this was an article written by Kieran Snyder. And this was about how ChatGPT evidently has a lot of common gender stereotypes and biases. They did some questioning of ChatGPT and it assumes certain genders based on roles and traits that were provided in the prompt. So for example, if I were to say, "What are some of the things that a kindergarten teacher needs to know?" Well, the vast majority of kindergarten teachers, at least here in the United States, are women. So ChatGPT would say, "She needs to know this, she needs to know that, she needs to do this, she needs to get this sort of education." So it'll automatically assume. Same thing if you said, "Describe to me the types of things that a strong construction worker would need to know." It'll say, "He needs to know this, he needs to know that." And so that doesn't seem to me to be so bad because it does reflect the real world. Where it gets—

Carole Theriault

Well, we also wrote like this until 1980, 1990?

Dave Bittner

Right.

Carole Theriault

With he, she, waitress, actress, you know?

Dave Bittner

Right. Where it gets a little stickier and more problematic is that if you include something about an employee's gender, it responds in a different way. So for example, if you ask ChatGPT to write a critique of a female employee, instead of a male employee, ChatGPT will write much more and will be much more critical of women than it will of men, given the same prompt with only the gender changed.

Carole Theriault

Oh, sounds like life, you know?

Dave Bittner

And so, well, so Carole, exactly right. And that gets back to my thesis here, which is that ChatGPT reflects who we actually are, for better or for worse. And not who we aspire to be. And so I think we need to remember that ChatGPT is a rearview mirror on humanity, and it does not know where we hope to head.

Carole Theriault

Or, it also, in its reflecting us back at ourselves, can make us see us in a new way. We might go, oh yeah, no, we are really fucking screwing up here.

Dave Bittner

Okay. But that's aspirational. Carole, right?

Carole Theriault

I am aspirational. Yeah. Aspirational.

Dave Bittner

Yes. So that's what I have here. What do you guys think of this?

Carole Theriault

Graham?

Graham Cluley

Hang on. I just, when people ask me a tricky question like this, I normally log into my OpenAI account and would ask ChatGPT to answer for me. So let me give me 5 minutes.

Dave Bittner

We need our Graham Cluley soundboard so that we could— so it just— I can press a button and it'll say, excellent idea, Dave. Yeah, cracking good as always.

Graham Cluley

Carole, what's your topic for us this week?

Carole Theriault

Okay, dads. So I'm glad you're both here, both dads, right? Because there seems to be a growingly contentious topic that is social media with respect to kids. Okay, and before we get into the nitty-gritty, I just want to take the pulse of the room. So overall, do you think that social media is good or bad for young users?

Graham Cluley

Well, I'm over 50, so I think anything that's been invented in the last 20 years is a threat to society and a terrible, terrible idea.

Carole Theriault

Yeah, but you're also a dad of a boy who goes to school and has responsibilities and all these kinds of things. Do you feel that do you think social media has had any impact on that in a bad way or good way?

Graham Cluley

He's possibly a bit young. He isn't really into social media, so he's not TikToking or Instagramming or any of those sorts of things yet.

Carole Theriault

Right.

Graham Cluley

I'm delighted to say. So, it hasn't impacted him, but generally, I do worry about the amount of, not only the time that can be wasted on those sorts of sites, but also, you know, the influence and negative messages that you can receive via them.

Carole Theriault

Okay, so you're basically— you're concerned for the future, for when he does go into these waters. Dave, what about you? Your kids are a bit older, aren't they?

Dave Bittner

So, I have two sons, aged 23 and 16. So I've been through this, been all the way through this once, and I'm right in the middle of it with the second one. It's hard for me to say whether it is a net positive or negative, but I will say, for both of them, I would say if you were to list their top 5 tailspins that they've had in their lives where they've felt out of control, they've felt socially isolated, they've been— something bad has happened to them among their peers, they were as a result of social media. Something spinning out of control on social media where somebody said something that they thought would be funny or clever or maybe even just mean. And because something that you thought was a private message can be shared with the entire school, suddenly you go to school on Monday and nobody's talking to you.

Graham Cluley

Yeah. That's horrible.

Dave Bittner

So I think there's an amplification factor and a weaponization factor that is different from anything that we had back at the time. I mean, for us, it was three-way calling was a revelation to get more than one person on the line at the same time, right?

Carole Theriault

Exactly. Being able to walk away from the handset and from the actual phone on the wall. But it's complicated. And it seems that there's a few teams, particularly in the US, which is where I was looking today, that are getting kind of oiled up for a fight on this. And I really want your thoughts on it. So I'll set the scene. In one corner, we have school districts around the country saying that they're going to sue social media companies, the giants, for effectively screwing up their kids. I'm paraphrasing, but only just. So January saw Utah's state attorney general and governor host a press conference announcing how Utah is going to sue all the social media companies for not, quote, protecting kids. And they're not alone, right? Seattle School District is said to have filed an actual lawsuit suing Meta, Google, Snapchat, and TikTok, saying social media was a, quote, public nuisance. A school district in Arizona joined the fight. They all have similar contentions. Basically, you social media guys are profiting off our kids, or at our kids' expense. Then on Feb. 7th, so just last week, Joe Biden in his State of the Union address, and he only said this once, but I'll quote the whole line. We must finally hold social media companies accountable for the experiment they are running on our children for profit. Nothing else about it. And two days later, California starts making noises that it might join the foray.

Dave Bittner

Yeah.

Carole Theriault

So basically, there's a lot of movement and messages in a short span of time. We're talking a few weeks here. So this is all one side of the fight. Who might be on the other side, do you think?

Dave Bittner

Well, the largest tech companies in the world. Only that.

Graham Cluley

Just them. Just making sure you're listening.

Carole Theriault

Not only the giants, but also people who are in business with them, right, who rely either directly or obliquely on this model as is, not one with a glut of regulation and stipulations from governing body. Who wants accountability when the cash is trucked in by the bucketload? But there's also a few journalists that are writing about this, and one with a passion that, to me seemed a little bit intense. Okay, so I've got all these links in the show notes. So I don't know if you know this journalist, TechDirt's Mike Masnick. Now he has very little time for this school district suing socials horse poop, right? And his main points over several articles, as I understand them, are as follows. So one, parents should be furious that schools are wasting taxpayers' money on such a ridiculous endeavor. That's his word, ridiculous. He even refers to one of the complaints as pathetic. He calls it a moral panic that parents and teachers are upset at social media. He uses the term moral panic 7 times in a single article.

Dave Bittner

Hmm.

Carole Theriault

One could argue that perhaps this is one of his points, that actually the school system may be to blame for not providing a learning environment that properly prepares the kids for modern communication and entertainment systems rather than the social media firms themselves. And he also makes this point that there's, quote, a near total lack of evidence that social media is harmful.

Dave Bittner

I don't agree with that, but go on.

Carole Theriault

He says that there are plenty of moral panicky pieces from adults freaked out about what kids these days are doing, but little evidence to support any of it. Indeed, the parents often seem to be driven into a moral panic fury by misinformation they encountered themselves on social media. So, a bit hot.

Dave Bittner

Well, okay, a couple thoughts here. First of all, when we talk about the State of the Union address and what President Biden said, nothing resonates more universally than we have to protect the children. Yeah.

Graham Cluley

It doesn't sound like he went into much detail as to what was going to be done. It was just a general sort of, I'm going to make a noise which everyone will appreciate and think sounds right, but what are we actually going to do is different.

Dave Bittner

Yes, exactly. And people noted how little attention or time was spent on cybersecurity in the State of the Union. But what was spent was basically, let's protect our children, and then a little bit about more general privacy stuff, but the vast majority of it was protect the kids.

Graham Cluley

And we're going to shoot down some balloons as well, of course, that's the other thing that's, I imagine, quite hot at the moment.

Dave Bittner

Hopefully not kids' balloons. But I think this, to me, I think the suits by the school districts are performative. I don't think they expect them to go anywhere, but I think it's a way for them to get their concerns out on a national level and make the politicians pay attention to them in a way that they wouldn't do it otherwise.

Carole Theriault

So I agree, because no one knows, right? If you're a parent, right, parents are worried about their kids spending too much time on social. Certainly in my echo chamber, all parents seem to be — they're at that age. And you say to them, well, look, educate your kids. What the fuck do parents know about TikTok? Or how kids are using socials? They don't know. Why should they know?

Graham Cluley

But there's always been something though, hasn't there? Before it was social networks, it was video games. Before it was video games, it was TV. Before it was TV, it was skiffle. There will always be tight trousers or whatever it is, or Elvis's hips, which is going to destroy society.

Dave Bittner

I hate the Beatles' haircuts.

Graham Cluley

Yeah. So I have some sympathy with the point of view, although I do obviously find the social networks completely and utterly abhorrent. I can see that we have survived these previous things which have been introduced into society and were predicted to be our downfall.

Carole Theriault

Yeah, okay. But there's obviously a problem. There were a lot of parents that seem to be a little bit concerned about this. There are school systems suing tech giants — it's signaling we're not happy. And so some people are saying, well, we need more research into this. That's great, but that's going to take a decade for everyone to figure out what it means. And in the meantime, what? So some people were suggesting raising the age limit to access social media — so instead of 13, something like 16 or 18.

Dave Bittner

But they don't enforce the 13. So why would they enforce the 16?

Carole Theriault

Yeah. And then I'm thinking, okay, well, what else? Well, then I was thinking, oh yeah, just sue them, right? Hope maybe you get a settlement and then you can invest in digital education, cybersecurity, and, you know, hey, maybe digital ethics. That'd be cool, right?

Graham Cluley

Maybe we need lead-lined classrooms. Maybe we need to block all signals going in and out of classrooms so they can't do it there.

Dave Bittner

Make your classroom a Faraday cage.

Graham Cluley

And yes, and then the technology companies, they could also put something into the operating system. So if you're under 16, your phone turns off at 7 PM and doesn't turn on again until 9 in the morning. How about that?

Dave Bittner

Yeah, I'll tell you my own experience with my kids. First of all, there was a movement a couple decades ago now, I guess, when kids started taking mobile devices to schools. There were some school systems that wanted to ban mobile devices in the school. Schools, leave them in their lockers. Then Columbine happened, and so they said no. You— the parents said you cannot take my child's mobile device away from them because there may be an emergency, and that could be a life or death thing. Now, that's a legitimate argument. What I've seen now is, for example, my youngest son who's in high school, some of the classes he goes into, the teacher has a thing hanging on the wall that has 30 pockets in it. And as you go in, you put your mobile device in the pocket.

Graham Cluley

Presumably they don't have pockets for their guns as well. They're allowed to take the guns in.

Dave Bittner

No, no, they get to keep them. Yeah, they get to keep them. I mean, come on, it's America, Graham. Come on.

Carole Theriault

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Dave Bittner

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Graham Cluley

So there's probably a lot of Smashing Security listeners out there who might be concerned after hearing about the data breach which recently occurred at LastPass. Now, that allowed hackers to steal customers' password vaults, and unfortunately there were parts of those password vaults which were astonishingly unencrypted. There's no doubt a lot of questions users are going to ask LastPass about how that could have happened. And why some of that data was left in that insecure state. But one password manager that isn't making that mistake is our sponsor Bitwarden. Customers of Bitwarden know that their vaults are entirely end-to-end encrypted with zero-knowledge encryption, including, unlike LastPass, the URLs for the websites which you have saved passwords for. You can learn more about that in the Bitwarden Help Center. And at bitwarden.com/privacy. And if you happen to be looking to switch password managers right now, well, Bitwarden makes it easy. They support importing from lots of other solutions, and there's even a LastPass migration guide available. Learn more at bitwarden.com/migrate. That's bitwarden.com/migrate. And stay safe.

Carole Theriault

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Graham Cluley

And welcome back. Can you join us at our favorite part of the show? The part of the show that we like to call Pick of the Week.

Carole Theriault

Pick of the Week. Pick of the Week.

Graham Cluley

Pick of the Week is the part of the show where everyone chooses something they like. Could be a funny story, a book that they've read, a TV show, a movie, a record, a podcast, a website, or an app. Whatever they wish. Doesn't have to be security related necessarily.

Dave Bittner

Better not be.

Carole Theriault

Stealing my lines.

Graham Cluley

Well, my pick of the week this week is not security related. Charlie Chaplin. He's not my pick of the week. I've never found him very funny, but he was— Well, he doesn't mind, Carole. Trust me at this distance. Charlie Chaplin was 73 years old when he had his final child, which I think is a bit old to have a kid.

Dave Bittner

Agreed.

Graham Cluley

And as someone who is rapidly approaching the age of 73 years, I thought maybe I should do something about this. I don't want to have— I mean, I love my child, obviously, but I don't think I should have another one. I think I've done my bit. I think that's enough. So my pick of the week this week is your balls? No, this weekend I had a vasectomy. So there you go.

Carole Theriault

For God's sake!

Graham Cluley

So there you are.

Carole Theriault

I'm sure this is a non-clever thing to share with an audience.

Graham Cluley

I don't think it matters at all for people to know.

Dave Bittner

Welcome to the club, Graham.

Graham Cluley

Oh, are you too, Dave?

Dave Bittner

Well, here's the thing. Here's what I've learned is that when you're a member of Club Vasectomy, you learn how many other gents are members of Club Vasectomy, and it's way more than you would think until you bring it up and then you hear everyone has a story about it. So go on, Graham, go on.

Graham Cluley

Well, I've got a few stories about it because there I was lying down on the thing as they put the doily on my bits and we're about to—

Carole Theriault

I'm gonna check out for a bit.

Graham Cluley

You've not done this, Carole? Anyway, they were about to burn through my tube. There's an unpleasant burning smell as they did it. But anyway, yeah, and they try and distract you from what they're doing down in basement by asking what you do. And I said, oh, I sort of do this cybersecurity podcast and, you know, I talk about hackers and fraudsters and things. And they said, oh, it's such a big deal these days, isn't it? You know, you've got to be so careful. You've got to check people are who they say they are. And I thought to myself, yeah, you do.

Carole Theriault

Who the fuck's burning my balls?

Graham Cluley

Exactly. I said to them, "Oi, how do I know you're real doctors? How do I know? I've just, you've just come in. You've just wearing the outfit or whatever and told me to lie down here and there you are with your soldering iron." I was, I've been given, I'm under strict instructions. I'm not allowed to do parkour or gymnastics for a few weeks. Thank goodness.

Carole Theriault

Jumping from rooftop to rooftop like a cat.

Dave Bittner

Well, it's a real lifestyle hit for you, isn't it?

Graham Cluley

Dave, Dave, let's talk mano a mano here.

Dave Bittner

Yes, yes, yes, yes, sir.

Graham Cluley

Did you have to send them a sample after a certain number of weeks to see if the operation had been successful?

Dave Bittner

No, I did not.

Graham Cluley

Oh, really? You just assumed— Oh, okay. Well, they've told me that on the 8th of May, I have to fill up a little pot and put it in the post so that they can check it. Now, they said—

Carole Theriault

Oh my God.

Graham Cluley

Of course, of course. Because sometimes it doesn't work. Now, they said to me it'd be really easy to remember because it was the date of King Charles's coronation. Now, I don't know if that makes it easier or harder to produce the sample. I mean, is that a patriotic thing to do? I don't know. But anyway, it is my pick of the week. Dave, what's your pick of the week?

Dave Bittner

Well, that's a hard act to follow, Graham, but I will do my best.

Carole Theriault

Please, quickly.

Dave Bittner

So I'm curious from both of you. I'll start with you, Carole. What was the computer that you would say was the first computer on which you learned about computers? So the first experience of really learning how computers were as you were growing up, what was the computer that you learned on?

Carole Theriault

I think— I don't remember. Okay, it was an Apple Macintosh. Is that what it was? The little machine? It had the little small disk drive in the front, and it was a single unit.

Dave Bittner

It had a mouse.

Carole Theriault

Yeah. Yep. Yeah, I had a mouse and I had the MacPaint, MacWrite, they had those things.

Graham Cluley

Yeah. All right.

Dave Bittner

So fairly far along there. Graham, how about you?

Graham Cluley

My first computer was a Sinclair ZX81, which I think was called the Timex something or other in America.

Dave Bittner

Yeah. Timex Sinclair. We called it ZX81.

Carole Theriault

Yes.

Graham Cluley

Mm-hmm.

Dave Bittner

Right.

Graham Cluley

Yeah. Yeah. No, that was, it was cool. It only had 1K of memory, but that was enough for me to write some computer games and simple little things on it.

Dave Bittner

Right.

Graham Cluley

Good fun.

Dave Bittner

Well, similarly for me, the first computer I spent time on was a TRS-80 Model 1. And I went to a computer camp.

Carole Theriault

Cool.

Dave Bittner

And then after that, I bought my own. There was actually no outdoor camping. It was just a day camp.

Graham Cluley

It was a camp for people who didn't like to go to camp, wasn't it? Let's face it.

Dave Bittner

It's kind of the opposite of— sort of the opposite of camp.

Carole Theriault

It was a building with a window.

Dave Bittner

It was a way to get the nerds out of the house anyway. So to go do something else. And I was ready for that. And then later after that, I saved up my money and I bought myself a TRS-80 Color Computer, which was the first computer I ever owned on my own and was very formative. So my pick of the week this week is a documentary called The Birth of BASIC. And it is about the story of the folks at Dartmouth University, how they came up with the BASIC computer language. And for those who don't know, BASIC was the computer language in that first round of home 8-bit computers. They all came with BASIC.

Graham Cluley

It was, it was 10 PRINT I AM COOL, 20 GOTO 10, wasn't it? I mean, that was the first program most of us wrote, I think, in BASIC.

Dave Bittner

Yes. Yeah, absolutely. And so BASIC, certainly throughout the late '70s and throughout the '80s, BASIC was pretty ubiquitous. And then it fell out of favor as computer languages became more sophisticated, as computers got faster. I think these days anyone who's a serious programmer, or as they call themselves today, developers, they poo-poo the whole idea of BASIC, that it's, you know, it's too simple, it's not real. Most versions of BASIC were runtime encoded back in the day, so which means they were slow. But I have to say, I have a real affection for BASIC, and this is a fun, very gentle, affectionate telling of the story about the development of BASIC, the early days of computing, how Dartmouth came up with the idea of sharing computer time, which was a brand new thing. So it's about a half an hour documentary, and if you were there during that time, those early 8-bit computers, or even before, I highly recommend it. It's a fun little trip down memory lane. So Birth of BASIC is my pick.

Graham Cluley

I will definitely check that out. Thanks, Dave. Sounds terrific.

Carole Theriault

Yeah, I probably won't, but that's okay, right? It's probably okay. Not because I don't like you. It's just, you know, yeah.

Dave Bittner

All right. Well, let me hear what yours is, Carole. Maybe I won't check yours out.

Carole Theriault

Okay, then. Mine is actually definitely one that Graham won't care about at all, because he is a man who most emphatically does not drink coffee. Right?

Graham Cluley

That's very true. Very true.

Dave Bittner

Me neither.

Carole Theriault

Oh, you neither? Okay, perfect. So let me show you what listening to your bit was like. Okay, your story, your pick of the week.

Dave Bittner

Graham, should we let her go on and just share more stories about her?

Graham Cluley

Yeah, we'll head off, shall we?

Carole Theriault

Because I'm one of those hipster twats that love their coffee, and I love to go out for it, but I also definitely want one at home, right? And I don't want a big fancy machine, you know. I don't have a big kitchen. I don't one of the pods. There's so much crap now with coffee, right? And my other half doesn't drink any coffee either. So it's just me. So my pick of the week for my listeners out there, the few of you that drink coffee, is a reusable coffee filter by a company called Zero Waste Club. And it's made from a mesh of food-grade stainless steel. Okay. It's very light. And you don't need one of those paper thingies inside. And it's like a pour-over coffee. So you can literally just put it over your cup and put in, you know, just boiled water and do it slowly and all the stuff and get a really good cup out of it. If you're— obviously if your beans are good. And then it just literally just dumps it in the compost, give it a little rinse, throw it, or throw it in the dishwasher and done. It doesn't even take 10 seconds to wash. And it's beautiful and it's tiny. And if you're camping, if you like camping and you like your coffee, this is the thing because it's steel, it doesn't break, it's not plastic, it doesn't rust.

Graham Cluley

What's the name of this thing, Carole?

Carole Theriault

It's very aptly named the Reusable Coffee Filter, and it's by a company called Zero Waste Club. I've had one now for about 5 months. I use it every day. I love it. So that's my pick of the week.

Graham Cluley

Well, that just about wraps up the show for this week. Dave, thank you so much for coming on the show. We always appreciate having you as a guest. I'm sure lots of our listeners would love to follow you online and find out more about what you're up to. What's the best way for people to do that?

Dave Bittner

You can find me at thecyberwire.com.

Graham Cluley

Nice and simple. And you can follow us on Twitter @SmashInSecurity, no G, Twitter doesn't have a G. We also have a Mastodon account. Easiest way to find it is to go to smashingsecurity.com/mastodon and that will take you there. And we also have a Smashing Security subreddit. And don't forget to ensure you never miss another episode, please follow Smashing Security in your favorite podcast LastPass.

Carole Theriault

And massive thank you to Bitdefender and DigiCert and Secure Envoy and to our wonderful Patreon community. It's thanks to them all that this show is free. As always, our episode show notes, sponsorship information, guest list, and the entire back catalog of more than 308 episodes is available on smashingsecurity.com.

Graham Cluley

Until next time, cheerio. Bye-bye.

Carole Theriault

Bye.

Dave Bittner

Bye-bye.

Carole Theriault

Thanks, Dave. I'm sorry, I'm not basic. Oh yeah, or into basic.

Graham Cluley

I am actually going— when I hang up, I'm gonna go and watch that documentary right now.

Carole Theriault

He was definitely gonna do that.

Dave Bittner

Yeah, it's good. It's good. It's a nice little trip down memory lane. And I think it, I don't know about you, Graham, but were you into BASIC? Did you do a lot in BASIC? Oh yeah. I know you wrote a lot of text adventure games and stuff. Was that all in BASIC?

Graham Cluley

Yeah, no, they were actually written in Turbo Pascal, but I did learn to program and I did write games in BASIC before I moved on to Pascal. But yeah, it's fantastic. I think it's terrific.

Hosts:

Graham Cluley:

Carole Theriault:

Guest:

Dave Bittner:

Episode links:

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Thanks:

Theme tune: “Vinyl Memories” by Mikael Manvelyan.
Assorted sound effects: AudioBlocks.


Graham Cluley is an award-winning keynote speaker who has given presentations around the world about cybersecurity, hackers, and online privacy. A veteran of the computer security industry since the early 1990s, he wrote the first ever version of Dr Solomon's Anti-Virus Toolkit for Windows, makes regular media appearances, and hosts the popular "Smashing Security" podcast. Follow him on TikTok, LinkedIn, Bluesky and Mastodon, or drop him an email.

2 comments on “Smashing Security podcast #309: Synthetic voices, ChatGPT reflections, and social skirmishes”

  1. MB

    Instead of a soundboard, maybe hookup a chatbot and it could script the responses on a telephone call.

    1. Graham CluleyGraham Cluley · in reply to MB

      Certainly a more sophisticated a method than a soundboard, but one that seems to be becoming more realistic and convincing on a monthly basis.

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