Shutterfly, hit by Conti ransomware group, warns staff their data has been stolen

Shutterfly, hit by Conti ransomware group, warns staff their data has been stolen

Online photography printing service Shutterfly has disclosed that it has suffered a security breach that exposed the personal information of some employees.

According to a sample data breach notification letter filed with the California Attorney General’s Office, Shutterfly was hit by a ransomware attack in December 2021 which encrypted some of its systems, and exfiltrated sensitive data from its servers.

Shutterfly letter

Shutterfly doesn’t name the ransomware group which launched an attack against it, but at the time of writing over 7GB of data stolen from the company is available for anyone to download from the Conti ransomware group’s site on the dark web.

Shutterfly data

Data available for download from Conti’s leak website includes employees’ addresses, payroll information, salaries, and employment offer letters.

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Shutterfly says it took steps to restore and secure its systems in the aftermath of the attack, amd continues to investigate the breach with help from outside experts. The company does not say whether it paid a ransom to its extortionists or not, but one can assume they didn’t judging by the free availability of the exfiltrated data on Conti’s website.

Impacted Shutterfly employees are being offered two years’ free credit monitoring from Equifax.

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Graham Cluley is a veteran of the cybersecurity industry, having worked for a number of security companies since the early 1990s when he wrote the first ever version of Dr Solomon's Anti-Virus Toolkit for Windows. Now an independent analyst, he regularly makes media appearances and is an international public speaker on the topic of cybersecurity, hackers, and online privacy. Follow him on Twitter, Mastodon, Threads, Bluesky, or drop him an email.

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