ZDNet writer Ed Bott has today published a fascinating conversation with an AppleCare support rep on the subject of Mac malware.
For reasons which will become obvious when you read the interview, the Apple support rep has chosen to remain anonymous. Chances are that if he hadn’t kept his identity secret that he would be thrown out of the company pretty quickly.
According to Bott’s source at Apple, AppleCare’s call volume is “4-5 times higher than normal” and the overwhelming majority of calls come from Apple customers who have been hit by the current spate of fake anti-virus …
Read more in my article on the Naked Security website.