If you set a password for your bank account you don’t expect your bank to change it without your permission do you? In particular, you don’t expect people at your bank to have looked at your password, disapproved of it for reasons other than security, and then changed it to something of their own choice.
But that is exactly what appears to have happened to Steve Jetley, a customer of Lloyds TSB bank in Shrewsbury, UK. According to the BBC, after a disagreement with Lloyds TSB, Steve changed his telephone banking password to “Lloyds is pants“.
Steve first realised that Lloyds TSB had a problem with his password when a call centre staff member revealed it had been changed to “No it’s not”.
“I thought it was actually quite a funny response,”…
Read more in my article on the Naked Security website.
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