EA resets users’ passwords following LulzSec hack

Graham Cluley
@gcluley

A number of customers of EA (Electronic Arts) are reporting receiving emails from the company telling them that their passwords have been reset as a security measure.

Here’s one such email forwarded to us by a reader of Naked Security:

Your password was recently reset to ensure account security. Changing your password regularly is always helpful to protect your account. Please visit this [LINK] to reset your password.

If you have any questions or if you experience any troubles during login please feel free to contact our support at 1-877-357-6007.

Sincerely,
Customer Support
Electronic Arts, Inc.

The good news is that the emails do appear to be legitimate, rather than a phishing scam targeting video game players.

It’s quite natural to assume that EA has reset users’ passwords because it is concerned that credentials have been compromised. And maybe this password reset is linked to the LulzSec hacking…

Read more in my article on the Naked Security website.

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Graham Cluley is a veteran of the anti-virus industry having worked for a number of security companies since the early 1990s when he wrote the first ever version of Dr Solomon's Anti-Virus Toolkit for Windows. Now an independent security analyst, he regularly makes media appearances and is an international public speaker on the topic of computer security, hackers, and online privacy. Follow him on Twitter at @gcluley, or drop him an email.

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